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Livermore Ford
Livermore, CA
536 Reviews
Welcome to Livermore Ford
Where we prioritize customer service and offer a premium collection of new, used, and certified pre-owned vehicles. Our top-tier collection of Ford vehicles at our Ford dealership in Livermore complement our goal to meet all of your automotive needs with a state-of-the-art service center, parts department, and finance office. Our team has the knowledge and capabilities to help you find, finance, and maintain a Ford vehicle from our Ford dealership. Get even more benefits over the life of your vehicle with the Livermore Ford 5 Point Value Guarantee.
Our team of certified service technicians are eager to help you maintain your investment with major and minor auto repairs at our Ford dealership service center. Our parts department supplies genuine OEM parts and accessories to help you customize or accessorize your new or used vehicle.
Convenience is the name of the game, which is why we offer an interactive web platform that makes online car buying a reality. The website for our Ford dealership in Livermore offers auto financing tools and specs on our available inventory. We are here to enhance your car-buying experience. Contact the friendly team at Livermore Ford today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 536 reviews
February 24, 2023
Unprofessional group because they don’t return calls appropriately or correctly, they don’t with the car history, and they ask antagonistic questions. They share gossip why people no longer work there. appropriately or correctly, they don’t with the car history, and they ask antagonistic questions. They share gossip why people no longer work there. The stereotypical car salesman works here. Meanwhile the Face/CEO is marketing/servicing toward a lower income community but then has the audacity to give this level of service. This lot is full of luxury used cars. More
by holabop463
Employees Worked With
Ahmad/ Mike.T Totakhail
February 22, 2023
I had a great experience working with Misty in the Fleet department she was a great help in getting me the vehicle that I was looking for. She was very responsive with all my questions I highly recommend Li department she was a great help in getting me the vehicle that I was looking for. She was very responsive with all my questions I highly recommend Livermore Ford More
by john
Employees Worked With
Misty Holiday
February 22, 2023
I had an amazing experience. Raul did a great job explaining each and every feature and was able to help in every possible way. Highly recommended! Raul did a great job explaining each and every feature and was able to help in every possible way. Highly recommended! More
by Amit
Employees Worked With
Raul
February 21, 2023
Jay the salesman was very nice. I was a little disappointed after the deal was done that he brought my car around to the side and didn’t finish going over things with me. I had to p I was a little disappointed after the deal was done that he brought my car around to the side and didn’t finish going over things with me. I had to pair my phone and set it up. He was good up until that point. The finance guy Adi (I think that was his name) was very pushy with the warranties. I kept saying no on the extended warranty, but he just kept pushing very annoying. More
by Mavryksgrandma
Employees Worked With
Jay and Adi
February 21, 2023
Very nice facility with knowledgeable staff. Grant Goo was extremely helpful at understanding the different models and options. Dante was an immense help as well and Jason was there to help with Grant Goo was extremely helpful at understanding the different models and options. Dante was an immense help as well and Jason was there to help with anything we asked about. Faisal was very fast with the loads of paperwork. All 4 made the experience painless and pleasant. More
by rlkeith131
Employees Worked With
Grant, Dante, Jason and Faisal
February 21, 2023
In September I purchased a Black Label Navigator, and while the Vehicle is fine, the purchasing process matches what I would expect from the purchase of a used Yugo and not from a brand new $150K Lincoln while the Vehicle is fine, the purchasing process matches what I would expect from the purchase of a used Yugo and not from a brand new $150K Lincoln. And now, I have a spurious charge from Livermore Ford showing on my credit card. After calling the service department today for an explanation I was hung up on twice. More
by MRA
Employees Worked With
The whole staff
February 20, 2023
This dealership exemplified total care, patience, honesty and politeness. They make you feel like you are most important person on premises. The selection is amazing and worth the drive to purchase your vehi and politeness. They make you feel like you are most important person on premises. The selection is amazing and worth the drive to purchase your vehicle there. The purchase and financing steps could not be any better!! More
by Theresa
Employees Worked With
Mike Aziz, Sohi Aziz, Zeer Hamid and Jabari
