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Livermore Ford
Livermore, CA
563 Reviews
Welcome to Livermore Ford
Where we prioritize customer service and offer a premium collection of new, used, and certified pre-owned vehicles. Our top-tier collection of Ford vehicles at our Ford dealership in Livermore complement our goal to meet all of your automotive needs with a state-of-the-art service center, parts department, and finance office. Our team has the knowledge and capabilities to help you find, finance, and maintain a Ford vehicle from our Ford dealership. Get even more benefits over the life of your vehicle with the Livermore Ford 5 Point Value Guarantee.
Our team of certified service technicians are eager to help you maintain your investment with major and minor auto repairs at our Ford dealership service center. Our parts department supplies genuine OEM parts and accessories to help you customize or accessorize your new or used vehicle.
Convenience is the name of the game, which is why we offer an interactive web platform that makes online car buying a reality. The website for our Ford dealership in Livermore offers auto financing tools and specs on our available inventory. We are here to enhance your car-buying experience. Contact the friendly team at Livermore Ford today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 563 reviews
July 11, 2015
Stay away! HORRIBLE experience I would stay clear of this dealership. My husband and I went in this am very excited to look at a vehicle yes we had a trade in bu HORRIBLE experience I would stay clear of this dealership. My husband and I went in this am very excited to look at a vehicle yes we had a trade in but very little negative equity. Never have I been to a lot where they were so unwilling to make a sale THEY WOULDN'T BUDGE A $1. We were pre approved through our credit union. I highly recommend taking your business elsewhere. Chris was absolutely no help and very unprofessional. Lesson learned stay away from this LOT! More
by trisha33
Employees Worked With
Chris
June 12, 2014
Absolutely the worst experience I have had buying a vehicle Remarkably horrible. If you are looking to buy a vehicle, there are many other choices out there. DO NOT BUY FROM THIS DEALERSHIP. I bought a used Remarkably horrible. If you are looking to buy a vehicle, there are many other choices out there. DO NOT BUY FROM THIS DEALERSHIP. I bought a used 2008 Cadillac Escalade from this dealership and I can tell you with all certainty that they sold me a car that they KNEW had problems. I had to have the engine mount replaced after having the car for only 3 months. They would not cover the cost, so I paid $700+ for the repair. Now just 3 month later, I am having the same problem. On top of this, they charged me $800 for a paint protection service that they never provided. I called several times, they never called to book the appointment to have the service done. I requested my money back, and they refused to refund me. I might need to seek an attorney but I felt that it was important to share my experience with potential buyers. You are better off driving 20 or 30 miles away to another dealership if you have to because these guys could careless about you, they just want your money. DISGUSTING! More
by dundada
Employees Worked With
William Marta, Sal
March 29, 2013
Saliman Ehsan refused to honor an agreement made before we purchased a car from this dealer, responding to my inquires with offensive comments, followed by completely ignoring me, alleging that the "fix" w we purchased a car from this dealer, responding to my inquires with offensive comments, followed by completely ignoring me, alleging that the "fix" was very cheap and so that I should take care of it myself. Considering this was agreed before the purchase, I think we all know who's cheap. The worst part is not the costs, but Saliman's rudeness and refusal to follow up with what we agreed. More
by rbaz
Employees Worked With
Saliman Ehsan
