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Livermore Ford
Livermore, CA
536 Reviews
Welcome to Livermore Ford
Where we prioritize customer service and offer a premium collection of new, used, and certified pre-owned vehicles. Our top-tier collection of Ford vehicles at our Ford dealership in Livermore complement our goal to meet all of your automotive needs with a state-of-the-art service center, parts department, and finance office. Our team has the knowledge and capabilities to help you find, finance, and maintain a Ford vehicle from our Ford dealership. Get even more benefits over the life of your vehicle with the Livermore Ford 5 Point Value Guarantee.
Our team of certified service technicians are eager to help you maintain your investment with major and minor auto repairs at our Ford dealership service center. Our parts department supplies genuine OEM parts and accessories to help you customize or accessorize your new or used vehicle.
Convenience is the name of the game, which is why we offer an interactive web platform that makes online car buying a reality. The website for our Ford dealership in Livermore offers auto financing tools and specs on our available inventory. We are here to enhance your car-buying experience. Contact the friendly team at Livermore Ford today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 536 reviews
October 05, 2019
Good efficiency The dealership environment is clean. It has good amenities for customers while waiting. The free flow of coffee, couches, and TV are nice. I am wai The dealership environment is clean. It has good amenities for customers while waiting. The free flow of coffee, couches, and TV are nice. I am waiting for the Lincoln Gift shop to open. More
by Paul W Heng
Employees Worked With
John Arrousel
October 04, 2019
Car buying experience at Livermore Ford They gave us a good deal on a new Ford Explorer 2019. When unfortunately, they couldn't provide the car (as they were selling them really fast), they They gave us a good deal on a new Ford Explorer 2019. When unfortunately, they couldn't provide the car (as they were selling them really fast), they provided us an awesome deal on a 2020 Ford Explorer instead. The people were all friendly and professional, wanting to make sure that the customer buys the right car for them at the price that is right for them. More
by David
Employees Worked With
Albie and John
October 01, 2019
Quality Service I have had a very positive experience with this Dealer, and I both purchased my car and receive all maintenance here. Friendly, quality work. Would I have had a very positive experience with this Dealer, and I both purchased my car and receive all maintenance here. Friendly, quality work. Would buy and service here again if I purchase another Lincoln. More
by Reviewer
Employees Worked With
Tucker, Alex, Adam
September 30, 2019
Excellent Service I arrived late for my service, but they still accommodated me. They kept me posted regularly on the progress. My car now has better mileage than it ha I arrived late for my service, but they still accommodated me. They kept me posted regularly on the progress. My car now has better mileage than it had in the last two years. Their attention to detail makes this the best experience I have had with a car service. They even washed it. More
by Mariposa
Employees Worked With
Don
September 30, 2019
Great team work in providing best customer service Lease Purchase engagement. Had very friendly atmosphere and team provided excellent guidance on making right decision. Thanks for all the suggestions Lease Purchase engagement. Had very friendly atmosphere and team provided excellent guidance on making right decision. Thanks for all the suggestions and recommendations. I recommend this dealership for car needs. More
by dinesh
Employees Worked With
Jay, Michael(Finance)
September 29, 2019
New Lincoln purchase Watch out for finance supervisor. Read every line of sales agreement and what you sign. Sales process up to that point was fine. Albie LaPolla wa Watch out for finance supervisor. Read every line of sales agreement and what you sign. Sales process up to that point was fine. Albie LaPolla was great. He was very knowledgeable and helpful. Just watch out for finance people sneakily adding things to contract after you think you have a final deal. More
by Bigdog
Employees Worked With
Albie LaPolla, sales representative
September 27, 2019
Tried to purchase a F150 Purchased a vehicle on Saturday. Said it was coming from another lot - did all the paperwork. Was told they would contact me on Tuesday for pick up Purchased a vehicle on Saturday. Said it was coming from another lot - did all the paperwork. Was told they would contact me on Tuesday for pick up on Wednesday. No contact. Called multiple times on Wednesday. Was told the vehicle I purchased on Saturday was sold to someone else but they would have another vehicle by Friday. No contact. Tried to find out status on Friday - called multiple times. Was told I would receive a call back - 2 hours later, no call. Called again to find status - got the run around. Told they would "personally" get back to me with status in 30 min. Told them if I didn't hear from them in an hour - no deal. No one ever contacted me - no deal. What a terrible business!! More
by B
Employees Worked With
Dina, Hugo
September 26, 2019
Safety Recall Service My Ford Raptor was in for a recall software update. The check-in process was quick. Roger and his associates were efficient and exceeded my expectat My Ford Raptor was in for a recall software update. The check-in process was quick. Roger and his associates were efficient and exceeded my expectations by completing the work ahead of schedule. More
by Rod
Employees Worked With
Roger
September 24, 2019
CAR SERVICE I bought all my cars(Fords) from this dealer. They also try to help and have fair prices. I have never had a bad experience here, I highly recommen I bought all my cars(Fords) from this dealer. They also try to help and have fair prices. I have never had a bad experience here, I highly recommend them. More
by jimi
Employees Worked With
Don Kuhoff
September 24, 2019
Phone call and taking car home Apply for credit online,Received a response few hours later. Negotiations was done over the phone. Came down to see the car and I took it home the sam Apply for credit online,Received a response few hours later. Negotiations was done over the phone. Came down to see the car and I took it home the same day. Everyone was great to deal with. More
by GT Kona blue
Employees Worked With
Dina Danny Mike and the financial manager.
