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Livermore Ford
Livermore, CA
536 Reviews
Welcome to Livermore Ford
Where we prioritize customer service and offer a premium collection of new, used, and certified pre-owned vehicles. Our top-tier collection of Ford vehicles at our Ford dealership in Livermore complement our goal to meet all of your automotive needs with a state-of-the-art service center, parts department, and finance office. Our team has the knowledge and capabilities to help you find, finance, and maintain a Ford vehicle from our Ford dealership. Get even more benefits over the life of your vehicle with the Livermore Ford 5 Point Value Guarantee.
Our team of certified service technicians are eager to help you maintain your investment with major and minor auto repairs at our Ford dealership service center. Our parts department supplies genuine OEM parts and accessories to help you customize or accessorize your new or used vehicle.
Convenience is the name of the game, which is why we offer an interactive web platform that makes online car buying a reality. The website for our Ford dealership in Livermore offers auto financing tools and specs on our available inventory. We are here to enhance your car-buying experience. Contact the friendly team at Livermore Ford today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 536 reviews
November 19, 2019
Service update Alex handle everything very good and had me in and out in no time I was in and out in a little over one hour, which was important to me. I thank him Alex handle everything very good and had me in and out in no time I was in and out in a little over one hour, which was important to me. I thank him for that More
by Georgep925
Employees Worked With
Alex Ramirez
November 13, 2019
Amazing service! I just bought an Expedition from Livermore Ford. I worked with Jay Nadi and he was excellent. I looked at cars with my son on a Sunday and then didn I just bought an Expedition from Livermore Ford. I worked with Jay Nadi and he was excellent. I looked at cars with my son on a Sunday and then didn't return until the following Friday with my husband to buy one. Jay followed up but never pressured or over texted me about my purchasing status. He checked in a few times and was accommodating with my schedule to return. Next time it's time to buy another car, I want to work with Livermore Ford and Jay. More
by jeneverist
Employees Worked With
Jay Nadi
November 13, 2019
Excellent. I bought my 2019 Explorer here, it had a couple of minor issues. They listened, walked the car with me so we were all on the same page about what nee I bought my 2019 Explorer here, it had a couple of minor issues. They listened, walked the car with me so we were all on the same page about what needed to be done and got it all taken care of. Got me a Lyft back to the office, and sent one to pick me up at the end of the day. Service guys were all very nice, very personable. More
by StephM
Employees Worked With
Roger B.
November 13, 2019
Labor and materials were Overcharged NEVER WILL WE GO BACK.. CHARGED TOO MUCH WITH POOR QUALITY REPAIRS. BRANDON WAS NOT HONEST ON THE REPAIRS AND MATERIALS NEEDED.. NO NO NO NO NO NO NEVER WILL WE GO BACK.. CHARGED TOO MUCH WITH POOR QUALITY REPAIRS. BRANDON WAS NOT HONEST ON THE REPAIRS AND MATERIALS NEEDED.. NO NO NO NO NO NONO NONONONONO More
by imperialrealestate500
Employees Worked With
Brandon Priest
November 12, 2019
New Ford Explorer....!!! Livermore Ford has an amazing sales team....Very friendly and great folks. Got me a good deal and the process was smooth and quick. I definitely reco Livermore Ford has an amazing sales team....Very friendly and great folks. Got me a good deal and the process was smooth and quick. I definitely recommend this place...!! More
by Anish
Employees Worked With
Shaban and Miguel
November 11, 2019
Escellent Great People to work with . Awesome service., Very helpful. Enjoyed working with the sales team. Will recommend to all family and friends. Thank Great People to work with . Awesome service., Very helpful. Enjoyed working with the sales team. Will recommend to all family and friends. Thank you again. More
by hasanikl
Employees Worked With
John
November 08, 2019
Service for a recall Customer service at Livermore Ford was great! Fast, they sent appoint reminders, they got me a Lyft to and from work - they even washed my car FOC. Customer service at Livermore Ford was great! Fast, they sent appoint reminders, they got me a Lyft to and from work - they even washed my car FOC. I would go there again if the need arises. More
by JanetK
Employees Worked With
Brandon
November 08, 2019
Intake Service person was very friendly and gave me a sense of honesty and knowledgeable regarding the problem with my Navigator’s Rear Air suspension system. sense of honesty and knowledgeable regarding the problem with my Navigator’s Rear Air suspension system. More
by Pedro
Employees Worked With
Vernon
November 01, 2019
F150 - First Service Brought my car for its first service. Nobody received me at the service drive-in. After 10 minute waiting at the service reception (while employees st Brought my car for its first service. Nobody received me at the service drive-in. After 10 minute waiting at the service reception (while employees staring at their computer) i was told that this "small service" is being handled across the service parking at another service reception. "When is my car ready"? i have asked - not today any more, will give you a call. Waiting for the shuttle ride home (which never came and was never reaching out to me) i decided myself to call a Uber.... just in the moment the Uber was ready i have been told the truck was ready and service was completed... (!?!). Oh, BTW: i wanted to talk to the parts department to buy a skid plate and another part for the truck (while i was waiting for my promised ride back home). Waited 15 minutes as well - one guy talking to a customer, one lady ignoring me and not even asking how she can help.... at the end not helped and i went back home to buy the parts online. Bottom line: avoid this Ford Dealer / Service. More
by Thomas Koerner
Employees Worked With
None
October 31, 2019
Excellent service They were very efficient and check for all recalls on my car. And made sure I got to work on time by way of Lyft share riding. My car was dirty and ne They were very efficient and check for all recalls on my car. And made sure I got to work on time by way of Lyft share riding. My car was dirty and needed a wash. When I picked it up it was clean as a whistle. Thank you More
by Love4newcar
Employees Worked With
Christina
