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Livermore Ford
Livermore, CA
536 Reviews
Welcome to Livermore Ford
Where we prioritize customer service and offer a premium collection of new, used, and certified pre-owned vehicles. Our top-tier collection of Ford vehicles at our Ford dealership in Livermore complement our goal to meet all of your automotive needs with a state-of-the-art service center, parts department, and finance office. Our team has the knowledge and capabilities to help you find, finance, and maintain a Ford vehicle from our Ford dealership. Get even more benefits over the life of your vehicle with the Livermore Ford 5 Point Value Guarantee.
Our team of certified service technicians are eager to help you maintain your investment with major and minor auto repairs at our Ford dealership service center. Our parts department supplies genuine OEM parts and accessories to help you customize or accessorize your new or used vehicle.
Convenience is the name of the game, which is why we offer an interactive web platform that makes online car buying a reality. The website for our Ford dealership in Livermore offers auto financing tools and specs on our available inventory. We are here to enhance your car-buying experience. Contact the friendly team at Livermore Ford today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 536 reviews
February 09, 2021
Awful service at the use car sales department ,rude pushy crooks, false advertising, ( Jay sales guy @ Livermore Ford ) I bought a car that supposed to be a one owner clean title vehicle, and what do I got a crooks, false advertising, ( Jay sales guy @ Livermore Ford ) I bought a car that supposed to be a one owner clean title vehicle, and what do I got a car rental possibly from hertz , this guys are are as shameless as they get, avoid at all cost , take me as an example don’t be fooled More
by Salgsf415
Employees Worked With
Jay
February 08, 2021
Great experience. Very knowledgeable, positive attitude and low pressure. Finance manager was a pleasure to work with. Definitely worth the 5 hr drive. I will be buying a new truck soon and will be maki and low pressure. Finance manager was a pleasure to work with. Definitely worth the 5 hr drive. I will be buying a new truck soon and will be making the trip over to Livermore so see Steve again. large inventory, great prices and friendly attitude. More
by paulleslie707
Employees Worked With
Steve or Steven, Tod in Finance
February 05, 2021
F-150 Made tougher and I made the right choice!!! Look for Grant! He will assist you to the best of his knowledge. Very dedicated to his work! I love the passion! for Grant! He will assist you to the best of his knowledge. Very dedicated to his work! I love the passion! More
by matthew12796
Employees Worked With
Grant!!!!
February 04, 2021
It was a great experience. There was no pressure from anyone. Everyone encountered was very friendly. Would definitely buy another car there. The finance manager was great! Thank you for this positi anyone. Everyone encountered was very friendly. Would definitely buy another car there. The finance manager was great! Thank you for this positive experience. More
by eprinz2
Employees Worked With
Steve
January 30, 2021
The buying process was ok. Alessandro, my salesmen wasn't pushy or anything. I had researched the car I wanted, new exactly what I was getting and that was fine. The problems came after I left the. I was pro pushy or anything. I had researched the car I wanted, new exactly what I was getting and that was fine. The problems came after I left the. I was promised a full detail and that the car would look like a new car. I was told to bring it in on Thursday. I called Tuesday to confirm. They had no idea what I was talking about and said they would never call me back. I left s message with Alessandro and he never called back. It's this kind of dishonesty and poor customer service that taints the whole experience. The paint needs to be buffed and all 4 wheels need to be re-finished, all promised to me, and still no communicating weeks later. Very disappointing. More
by dan
Employees Worked With
Allesandro
January 13, 2021
I am still waiting for. Repairs to be done on my car.promised it would be taken care of last week. Ordered parts. Have not heard back. Teri. Rotter car.promised it would be taken care of last week. Ordered parts. Have not heard back. Teri. Rotter More
by teris
Employees Worked With
Rocky, fiancé manager, do not remember his name, Steven salesman
January 09, 2021
Jay provided a pleasant experience with purchasing my latest car. When I learned on Christmas Day that Lincoln and Ford would no longer be making sedans after 2020, I immediately started shopping for a latest car. When I learned on Christmas Day that Lincoln and Ford would no longer be making sedans after 2020, I immediately started shopping for a newer MKZ Hybrid to replace my 2012 MKZ Hybrid. With only a week till the end of the 2020, inventory was limited. However, Jay was able to think outside the box and found me the perfect replacement. More
by cgw
Employees Worked With
Jay, Mozie
