Livermore Ford

15 year customer (both service and car purchases) have received nothing but great service from both the sales and service departments. As long as I remain in the Bay Area, Livermore ford will be dealersh received nothing but great service from both the sales and service departments. As long as I remain in the Bay Area, Livermore ford will be dealership. More

As long as the service was “good” the survey will be perfect as most people don’t know that the surveys are skewed and it’s not the advisor fault that there is a lack of parts, staffing shortage etc. Th perfect as most people don’t know that the surveys are skewed and it’s not the advisor fault that there is a lack of parts, staffing shortage etc. These surveys should not determine someone’s job or pay. More

Excellent service, highly recommended. Luis was very helpful and answered all my questions promptly, fast and 5-star service. Good job!! Luis was very helpful and answered all my questions promptly, fast and 5-star service. Good job!! More

Faisal was a great service advisor. No stress experience, transparency, no push for extra unneeded service. No xx. No stress experience, transparency, no push for extra unneeded service. No xx. More

Faraz was a fantastic advisor who helped me right away fix all of the concerns with my vehicle in an efficient and professional manner. Swift and easy, thank you Faraz, I will see you next time I am in fo fix all of the concerns with my vehicle in an efficient and professional manner. Swift and easy, thank you Faraz, I will see you next time I am in for my service More

Great service they offer me a Lyft. Good stuff, I will go back for service Good stuff, I will go back for service More

Mary went out of her way to take care of my needs. We had a rocky start due to unforeseen events, but she made the problems disappear. She did a great job and needs to be recognized for her result, We had a rocky start due to unforeseen events, but she made the problems disappear. She did a great job and needs to be recognized for her result, my satisfaction. More

Livermore Ford stands behind their products and work with integrity! I purchased a used vehicle from them with a lifetime powertrain warranty they provided at no cost. They replaced the engine and did subse integrity! I purchased a used vehicle from them with a lifetime powertrain warranty they provided at no cost. They replaced the engine and did subsequent follow up work at no cost. More

Lack of communication in your service department hard to get ahold of advisors had truck all day with a 730 appointment for 2 hours of work that’s why I set an appointment so my truck wasn’t tied up all da get ahold of advisors had truck all day with a 730 appointment for 2 hours of work that’s why I set an appointment so my truck wasn’t tied up all day More

I was looking for a certified Truck and while in contact with the dealer they said they would be reaching out once I provided them details of my needs. I received nothing but silence. With a huge down pa with the dealer they said they would be reaching out once I provided them details of my needs. I received nothing but silence. With a huge down payment and a 830 credit score you would think they might want to pursue a sale. Apparently not YOUR LOSS More