
Lithia Toyota of Springfield
Springfield, OR
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Service manager Ken has wealth of knowledge, great resource for troubleshooting issues. Mike was easy to coordinate with. Both easy to speak with. Gave answers straight and actively sought cost effici resource for troubleshooting issues. Mike was easy to coordinate with. Both easy to speak with. Gave answers straight and actively sought cost efficient ideas to help get most out of situation. Jermey did the hard work replacing heads on V6 and ensuring anything suspect replaced (engine bay looks brand new on ‘02 Tacoma). Cost was better than 2 other mechanic shops and came with warranty. Not your typical overpriced dealership service center trying to sell me everything. Felt genuine care in dealing with the problem. Ken was particularly helpful painting scenarios and offering options. Appreciate the care. Recommend using this service center. More
Best dealership around. I’ll always bring my Toyota back for service here, too. Everyone is helpful and friendly. Service is quick. Super easy drop-in oil changes. I’ll always bring my Toyota back for service here, too. Everyone is helpful and friendly. Service is quick. Super easy drop-in oil changes. More
This was my first new car purchase from a dealer and I couldn't have been more pleased. Luis Cruz is a fantastic sales associate. He followed through on everything he said he'd do and delivered exactly wh couldn't have been more pleased. Luis Cruz is a fantastic sales associate. He followed through on everything he said he'd do and delivered exactly what he said he'd deliver. The entire dealership is very casual... no hard sell on anything. Luis was so excited to show off the car's features; you get the feeling he actually enjoys talking about cars! Someone needs to fix this review form: "Did you purchase or lease a vehicle from this dealership? Yes or no?" LOL. Sure, yes. Yes I did. More
Fast and friendly. Great customer service and trustworthy. They don’t pressure you to purchase things that you don’t need Great customer service and trustworthy. They don’t pressure you to purchase things that you don’t need More