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Lithia Toyota of Springfield

Springfield, OR

4.8
1,656 Reviews

163 S 9th St

Springfield, OR

97477

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Showing 1,656 reviews

June 07, 2025

Excellent fast service, courteous, reliable. Ordered and replaced battery, very satisfied. Would recommend to others. More

by JOANNTHOMPSONRC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Cantrell
June 06, 2025

Service manager Ken has wealth of knowledge, great resource for troubleshooting issues. Mike was easy to coordinate with. Both easy to speak with. Gave answers straight and actively sought cost effici More

by Kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jermey, Ken Anderson, Mike Ortiz
Jun 06, 2025 -

Lithia Toyota of Springfield responded

Hi Kevin, We're delighted to hear that Ken and the team at Lithia Toyota of Springfield provided you with such a positive experience. It's great to know they offered genuine care and cost-efficient solutions for your Tacoma. Thank you for recommending us!

June 06, 2025

Best dealership around. I’ll always bring my Toyota back for service here, too. Everyone is helpful and friendly. Service is quick. Super easy drop-in oil changes. More

by Am
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Ortiz
June 06, 2025

I might be able to get the work done cheaper somewhere else, but I believe in having my Toyota serviced at a Toyota service center. More

by jerryliving
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Ortiz
June 03, 2025

The staff was great to work with & extremely helpful. I appreciate their professionalism. The bZ4X is great. Thank you More

by James
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis Dietrich, 5 Stars, Christopher Vann, Luis Cruz
Jun 04, 2025 -

Lithia Toyota of Springfield responded

Hi James, Congratulations on your bZ4X! We truly enjoyed working with you on the purchase of your Toyota. Welcome to the Lithia Toyota of Springfield family!

June 02, 2025

This was my first new car purchase from a dealer and I couldn't have been more pleased. Luis Cruz is a fantastic sales associate. He followed through on everything he said he'd do and delivered exactly wh More

by SR
Recommend Dealer
Yes
Employees Worked With
Stephen Bennett, Luis Cruz
Jun 02, 2025 -

Lithia Toyota of Springfield responded

We're delighted to hear that your first new car purchase at Lithia Toyota of Springfield was such a positive experience! Luis and the team are passionate about what they do, and it's great to know you felt comfortable throughout the process. Enjoy all those exciting features in your new ride!

May 29, 2025

I had a good experience, friendly staff, quick service. Would definitely recommend to friends. Knowledgeable staff. More

by perladtrujillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zamir Marquez
May 30, 2025 -

Lithia Toyota of Springfield responded

Hello, We're delighted to hear you had a positive experience with our friendly and knowledgeable team at Lithia Toyota of Springfield! Thank you for recommending us, and we look forward to serving your friends as well.

May 27, 2025

They always try to understand what is going on with my vehicle so they can better service my car. More

by JenisePC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Denham, Stephanie Cantrell
May 28, 2025 -

Lithia Toyota of Springfield responded

Thank you for placing your trust in our Lithia Toyota of Springfield service team. We will continue to strive for thorough and professional service at your future visits. See you next time, Jenise!

May 26, 2025

Fast and friendly. Great customer service and trustworthy. They don’t pressure you to purchase things that you don’t need More

by Pete Tone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Dietrich, Mark Aggson, Greg Ziolkowski, Stephen Bennett, Lyle Hubbard, Ken Anderson, Mike Ortiz, Stephanie Cantrell
May 28, 2025 -

Lithia Toyota of Springfield responded

Thank you for the 5-stars, Pete! At Lithia Toyota of Springfield, our team strives for trustworthy, friendly, and professional customer service at all times. Please let us know how we can take care of your future service needs!

May 26, 2025

awesome service and very friendly too. They where fast on changing my oil and ansered any quistions i had too. More

by Rick James
Recommend Dealer
Yes
Employees Worked With
dont remember there names
May 28, 2025 -

Lithia Toyota of Springfield responded

Hi Rick, Thank you for sharing your seamless service experience at Lithia Toyota of Springfield. We strive to make it easy for our customers. See you next time and safe travels!

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