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Lithia Toyota of Odessa

Odessa, TX

Overview
Employees
Reviews
Vehicles
4.9
500 Reviews
Lithia Toyota of Odessa is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Toyota of Odessa, located in Odessa, Texas, joined the Lithia Motors family of dealerships in August 2004 after being acquired from Sewell Automotive. Lithia Toyota of Odessa, near the surrounding areas of Odessa, Midland, Goldsmith, Midkiff, Gardendale and Notrees Texas, features a wide selection of new Toyota and used Toyota cars, trucks and SUVs. Our inventory includes new models such as the Toyota Yaris, Corolla, Matrix, Camry, Prius, Sienna, Avalon, RAV4, FJ Cruiser, Venza, Highlander, 4Runner, Sequoia, Land Cruiser, Tacoma, Tundra, Scion xD & Scion iQ.
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5050 John Ben Shepperd Parkway

Odessa, TX

79762

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Showing 500 reviews

October 31, 2023

Amazing experience with Raul medrano bought 2 cars in the same month thanks again Raul . More

by Corolla
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raul Medrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2023 -

Lithia Toyota of Odessa responded

We appreciate your kind review and hope you will visit again soon. As a valued customer/guest, we look forward to taking care of your needs in the future. Until we see you, take care!

Nov 01, 2023 -

Corolla responded

Great service

Helpful
October 30, 2023

Easy to with first time buying a car Raul medrano made things Quick and easy More

by Black corolla
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raul Medrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 31, 2023 -

Lithia Toyota of Odessa responded

Thank you for taking the time to share your positive experience at Lithia Toyota of Odessa. We are glad to hear that Raul Medrano made your car buying process quick and easy. Our team strives to provide excellent service to all our customers, and we appreciate your feedback. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

Helpful
October 28, 2023

Thank you for the great service department Raul, thanks for setting up our map. Thanks More

by Bluemoon.rl5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raul Medrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 31, 2023 -

Lithia Toyota of Odessa responded

Thank you, Bluemoon.rl5, for your kind words regarding our service department and Raul's assistance with setting up your map. We appreciate your feedback and hope to continue providing excellent service to you in the future.

Helpful
October 26, 2023

Raul medrano was amazing gave a great experience we normally buy in Midland but from now on we we only buy from odessa Toyota and Raul medrano More

by Red 4 runner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raul Medrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 31, 2023 -

Lithia Toyota of Odessa responded

Thank you for taking the time to leave us a review, Red 4 runner. We are thrilled to hear that Raul Medrano provided you with an amazing experience. We appreciate your loyalty and look forward to serving you again in the future at Lithia Toyota of Odessa.

Oct 31, 2023 -

Red 4 runner responded

Thank You again we appreciate your business. Great sales person good attitude. One of the best places to buy in West Texas. Manuel Escarcega

Helpful
October 21, 2023

Amazing experience we love our new Toyota corolla Raul medrano was amazing the very best More

by yanet.rodriguez95
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raul Medrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 22, 2023 -

Lithia Toyota of Odessa responded

Thank you for your kind words! Keeping our customers informed and satisfied is always our top priority. We appreciate your feedback and hope to serve you again in the future.

Helpful
October 20, 2023

We have bought 3 vehicles from Raul Medrano he has always been amazing an we will always buy from him ,simply amazing More

by Black sequoia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angela Adauto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raul Medrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 20, 2023 -

Lithia Toyota of Odessa responded

We appreciate your kind review of Lithia Toyota of Odessa and hope you will visit again soon. As a valued customer/guest, we look forward to taking care of your needs in the future. Until we see you, take care!

Oct 20, 2023 -

Lithia Toyota of Odessa responded

We appreciate your kind review of Lithia Toyota of Odessa and hope you will visit again soon. As a valued customer/guest, we look forward to taking care of your needs in the future. Until we see you, take care!

Helpful
October 16, 2023

Raul is amazing! ! He is very knowledgeable about your products. I will definitely share this information with others. Thank you all very much. More

by Ruby
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raul Medrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2023 -

Lithia Toyota of Odessa responded

Thank you, Ruby. We appreciate your kind review of Lithia Toyota of Odessa and hope you will visit again soon. As a valued customer/guest, we look forward to taking care of your needs in the future. Until we see you, take care!

Helpful
October 12, 2023

I always have a great time at odessa toyota Raul has always talento care of me This is my 2nd car and i will always come Back to him More

by deliac073
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raul Medrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2023 -

Lithia Toyota of Odessa responded

Thank you, Ruby. We appreciate your kind review of Lithia Toyota of Odessa and hope you will visit again soon. As a valued customer/guest, we look forward to taking care of your needs in the future. Until we see you, take care!

Helpful
September 23, 2023

Service department is a nightmare. Took my 2020 Corolla in May, 2022. I was told my vehicle was having a problem that numerous other vehicles were having. I was told it would take a More

by Jcurryjd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jacqueline and Thomas Hansen in service
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Oct 18, 2023 -

Lithia Toyota of Odessa responded

Thank you for taking the time to voice your concerns. Please reach out to us at (432) 614-0339 to further discuss your concerns. Thank you and we hope to hear from you promptly.

Oct 18, 2023 -

Jcurryjd responded

Yes, I expected as much. Put out a friendly helpful face on social media while stabbing their customers in the back and robbing them for things that were not authorized. If you have your vehicle serviced by Lithia and you go to pickup the vehicle, Lithia makes you sign a piece of paperwork about all of the things you brought your vehicle in to have repaired. They won't let you have your vehicle back until you sign it. That does NOT mean you have to go along with it. You can add anything you want to the paperwork you have to sign. I personally wrote that I was signing in protest because they would not return my vehicle without me signing. Crooks! I don't have to worry about people not coming to you because I have been told by many that I am NOT alone. You make it a practice of robbing people. I just wish I knew before I brought my vehicle in. You all do NOT want to help anyone. You just don't want the publicity that a complaint on a website brings nowadays.

Helpful
September 22, 2023

I’ve never had a dealership be so kind to me. No matter how great my credit was, or how much I had down- I’ve never had a good experience at a dealership. I still can’t believe how Raul made thin More

by 157fit
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Ashton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raul Medrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2023 -

Lithia Toyota of Odessa responded

Thank you, Ruby. We appreciate your kind review of Lithia Toyota of Odessa and hope you will visit again soon. As a valued customer/guest, we look forward to taking care of your needs in the future. Until we see you, take care!

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