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Lithia Toyota of Medford

Medford, OR

4.5
4,810 Reviews

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,810 reviews

June 09, 2023

Very nice dealership ti deal with. Great group people who are very interested in what I wanted to purchase. Thanks, Jim Duffield More

by JD
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cate MacPherson, Jayna Lack, Skyler Reagan
Jun 09, 2023 -

Lithia Toyota of Medford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Troy Kloke, General Sales Manager

June 09, 2023

I had a dealer named Brandon? And he rocked! The financial lady(can’t remember her name) was lovely and waited for me to get off work. She has a beautiful wedding ring with emeral More

by WILSONRILEY2325
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
No, not rating
Jun 09, 2023 -

Lithia Toyota of Medford responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Troy Kloke, General Sales Manager

June 09, 2023

My buying experience was amazing. Bought lots of cars and Toyota was the best. Thanks Samuel! And Troy More

by LPLUMMS
Recommend Dealer
Yes
Employees Worked With
Salesman Samuel , Troy Kloke
Jun 09, 2023 -

Lithia Toyota of Medford responded

Thanks for your feedback on your recent visit to Lithia Toyota of Medford. It's great to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Troy Kloke, General Sales Manager

June 09, 2023

I always appreciate Zack Hamar. He is an asset to the team at Lithia service! More

by CASCADESHUTTLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John McNerny, Joseph Kyttle, Julia Hamar, Zach Hamar
Jun 09, 2023 -

Lithia Toyota of Medford responded

Thank you for your business and this review. We're happy to hear Zack was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mark Grossman, Service Manager

June 08, 2023

They were very helpful even though I had to make other arrangements to have my 5000-mile oil change etc covered by Lexus. when I was told by Lithia Toyota that they would cover it. More

by Joan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Hamar
Jun 08, 2023 -

Lithia Toyota of Medford responded

Joan, Thank you for your very kind review. Zach and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Toyota of Medford. Mark Grossman, Service Manager

June 08, 2023

I told them what I wanted, they brought it out. Done. I got exactly what I wanted. Good deal. More

by DOSEYMAE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evan Seegmiller, Mike Rapport, Steven Kahae
Jun 09, 2023 -

Lithia Toyota of Medford responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Lithia Toyota of Medford! Troy Kloke, General Sales Manager

June 08, 2023

I love this dealership. They are friendly. They take time to explain things to you and do their best to help you get what you want. I appreciate their attention to detail More

by CHERYLREED
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cate MacPherson, Steven Kahae
Jun 09, 2023 -

Lithia Toyota of Medford responded

Thanks for sharing about your experience with Lithia Toyota of Medford. We appreciate your business, Cheryl, and hope to see you again soon! Troy Kloke, General Sales Manager

June 08, 2023

Took 4. 5 hours for an oil change. After the oil change is done took another 30 minutes to text me to say the vehicle is done. When I arrive at his desk he sa More

by Martin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jarren Brown
Jun 12, 2023 -

Lithia Toyota of Medford responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, Martin, we'd love to address your concerns in detail. Mark Grossman, Service Manager

June 08, 2023

Good dealership with good employees and great vehicles. Service department is great now that they have Zack. More

by BECCATIBBS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Hamar
Jun 09, 2023 -

Lithia Toyota of Medford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Toyota of Medford! Mark Grossman, Service Manager

June 07, 2023

Everyone we encountered was very helpful, efficient and courteous. Charlie Whitley was great and kept us updated on our vehicles arrival. After the sale he showed us how all the great accessories work! More

by NAN3
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cate MacPherson, Charlie Whitley
Jun 08, 2023 -

Lithia Toyota of Medford responded

Nan, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Charlie met your expectations. Thank you again for choosing Lithia Toyota of Medford, we look forward to having you as one of our valued customers for many more years to come! Troy Kloke, General Sales Manager

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