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Lithia Toyota of Medford

Medford, OR

Overview
Reviews
4.5
4,810 Reviews
Call Dealership (541) 930-3030
View Awards

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,810 reviews

March 26, 2023

David was very easy to work with and make me feel like I was making the right decision. More

by NIKS0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Solorio
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Mar 27, 2023 -

Lithia Toyota of Medford responded

It's great to hear that David was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Toyota of Medford! Troy Kloke, General Sales Manager

March 25, 2023

We were well served by Duane and others. The The new girl was a good salesperson, also. Did a good job. Thanks. More

by HHCRUME
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
1. Duane. 2. Angel. Both five stars., Cate MacPherson, Evan Seegmiller
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Mar 27, 2023 -

Lithia Toyota of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Toyota of Medford. Troy Kloke, General Sales Manager

March 24, 2023

Great problem solving Scott K. really helped us find the issue with a failing battery More

by CLMILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Knuepel
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Mar 27, 2023 -

Lithia Toyota of Medford responded

Thank you for choosing Lithia Toyota of Medford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Mark Grossman, Service Manager

March 24, 2023

My car was serviced in less than hour. The staff was courteous and helpful, too. More

by GDNEW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
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Mar 27, 2023 -

Lithia Toyota of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Toyota of Medford. Mark Grossman, Service Manager

March 24, 2023

I found the service department to be efficient and professional, no other comments should be necessary. More

by Bnwarner
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
John McNerny, John Oppy, Scott Knuepel, Joseph Kyttle, Jarren Brown, Vince Castano, Zach Hamar, Julia Hamar, Ireland Lee, Mark Grossman
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Mar 27, 2023 -

Lithia Toyota of Medford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Toyota of Medford! Mark Grossman, Service Manager

March 23, 2023

Honestly the best customer service they are very helpful luis great at communicating explaining in detail if necessary, I will definitely recommend him when my friends or family want to buy a car :) More

by Rosa34lara
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Rodriguez, Evan Seegmiller
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Mar 27, 2023 -

Lithia Toyota of Medford responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Troy Kloke, General Sales Manager

March 23, 2023

They had what I wanted! I connected with the salesperson. The transaction was made very simple. More

by COUSINMIKE1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Benjamin Barringer, Charlie Whitley
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Mar 27, 2023 -

Lithia Toyota of Medford responded

Here at Lithia Toyota of Medford, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Troy Kloke, General Sales Manager

Mar 27, 2023 -

COUSINMIKE1 responded

Thank you

March 23, 2023

Oil change done, no issues. Had tires rotated now the car shakes when I break going 50+miles. More

by NONE3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service gentleman
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Mar 27, 2023 -

Lithia Toyota of Medford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mark Grossman, Service Manager

March 23, 2023

Easy to deal with. Got me the truck we were looking for Thank you Brian/Nick More

by KENT15
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Berg, Cate MacPherson
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Mar 27, 2023 -

Lithia Toyota of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Toyota of Medford. Troy Kloke, General Sales Manager

March 22, 2023

They never set all of the controls back. I didn’t notice my lights were not set back to automatic…almost got a ticket More

by ROLANDV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Report | Print
Mar 23, 2023 -

Lithia Toyota of Medford responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Mark Grossman, Service Manager

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