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Lithia Toyota of Medford
Medford, OR
4,810 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Verified Customer
April 10, 2023
I’ve left voice messages on multiple occasions and not once gotten a return call. I’ve always had to make a second or third call. The last time I was in, my paperwork sat on the desk and no one came to once gotten a return call. I’ve always had to make a second or third call. The last time I was in, my paperwork sat on the desk and no one came to get me, the time before, they didn’t re-set my reminder and I had to take time off work a second time to go back in to turn it off. They checked on my heated steering wheel and told me it was fine and last night driving home it still hadn’t heated up in the 15 minute drive home when other times it heats up right away. It’s not working correctly. More
by WURZELL4
Employees Worked With
John McNerny, Zach Hamar
April 08, 2023
The recent purchase of a new Toyota RAV4 was one of the most pleasant buying experiences. My mother and I appreciate Scott’s help in finding the perfect car. most pleasant buying experiences. My mother and I appreciate Scott’s help in finding the perfect car. More
by TERESASEM
Employees Worked With
Scott Weigand
April 08, 2023
I am very pleased with the service that Lithia Toyota has given me. My only recommendation is that calling the Service department would be greatly improved if you could actually talk to someone, rather than given me. My only recommendation is that calling the Service department would be greatly improved if you could actually talk to someone, rather than be routed all over the place, then be promised a return call, which never comes. More
by BOBJILLC2
Employees Worked With
Mark Grossman, Scott Knuepel, Joseph Kyttle, Jarren Brown
April 08, 2023
Professional service, one stop service . The service advisor very nice . Cashier not so much no smiles and doesn’t seem to want to be there The service advisor very nice . Cashier not so much no smiles and doesn’t seem to want to be there More
by RICKVALLE1505
Employees Worked With
John McNerny
April 08, 2023
Great customer service very professional and listened to our needs. Skylar should get a raise!. Everybody there was awesome. Thank you! our needs. Skylar should get a raise!. Everybody there was awesome. Thank you! More
by ICESHAVER13
Employees Worked With
Benjamin Barringer, Skyler Reagan
April 07, 2023
I was pleased with the service on my rear brakes. They had identified this issue during a routine inspection with my oil change and obviously happy to have it taken care of in a timely manner. They a They had identified this issue during a routine inspection with my oil change and obviously happy to have it taken care of in a timely manner. They also finished faster than expected. More
by MEYER4
Employees Worked With
John McNerny, Jarren Brown
