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Lithia Toyota of Medford

Medford, OR

Overview
Reviews
4.5
4,810 Reviews
Call Dealership (541) 930-3030
View Awards

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,810 reviews

June 02, 2023

Accommodating staff quick service, clear and prompt communication. The service department their manager and staff were very helpful More

by NONE3
Service Communication
Recommend Dealer
Yes
Employees Worked With
John McNerny, Mark Grossman, John Oppy, Scott Knuepel, Joseph Kyttle, Jarren Brown
Report | Print
Jun 03, 2023 -

Lithia Toyota of Medford responded

Thanks for sharing your thoughts about your experience with Lithia Toyota of Medford. We appreciate your business and hope to see you again soon! Mark Grossman, Service Manager

June 02, 2023

They make access to good service easy and convenient. It’s fast and reliable for getting ready for vacation. More

by MBOUNTIFUL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince Castano
Report | Print
Jun 03, 2023 -

Lithia Toyota of Medford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mark Grossman, Service Manager

May 31, 2023

Great service thank you to my boyfriend Chad for always taking such good care of me when I bring my car in for services More

by Heather Ann Reeser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad soares , Julia Hamar
Report | Print
May 31, 2023 -

Lithia Toyota of Medford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mark Grossman, Service Manager

May 31, 2023

Worst car buying experience ever. But i guess when there is very low inventory nationwide. You don’t have to worry about the customer service More

by TRICOASTALRESTAURANTGROUP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Cate MacPherson, Skyler Reagan
Report | Print
Jun 05, 2023 -

Lithia Toyota of Medford responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Troy Kloke, General Sales Manager

May 31, 2023

They were wonderful, informative and efficient. Will , and have already recommended them! I love my new Toyota. It was so easy to purchase and drive home. More

by BOSSLADY6200
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brian Berg, Chad Soares
Report | Print
May 31, 2023 -

Lithia Toyota of Medford responded

Thanks for sharing your thoughts about your experience with Lithia Toyota of Medford. We appreciate your business and hope to see you again soon! Troy Kloke, General Sales Manager

May 30, 2023

Communicated well and got my oil change and tire rotation done in a timely manner, thanks. More

by TSPEEDLING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John McNerny, Joseph Kyttle
Report | Print
May 31, 2023 -

Lithia Toyota of Medford responded

Thank you for sharing about your experience with Lithia Toyota of Medford. We appreciate your business and hope to see you again soon! Mark Grossman, Service Manager

May 30, 2023

We went in on a Saturday and the service was excellent. Very courteous people, and in a timely manner for the deaf. Yeah, I hear an oil change and tire rotation. We were on our way. More

by Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Knuepel, Deanna Jackson
Report | Print
May 31, 2023 -

Lithia Toyota of Medford responded

Thank you, Scott! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Toyota of Medford, we look forward to having you as one of our valued customers for many more years to come! Mark Grossman, Service Manager

May 28, 2023

They are nice trying to help I definitely will give them a call on the future More

by Juan galvez
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
David Solorio
Report | Print
May 30, 2023 -

Lithia Toyota of Medford responded

Juan, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Toyota of Medford. Troy Kloke, General Sales Manager

May 27, 2023

We had a great experience buying our truck at Lithia. Steven, Skyler and John were all excellent to work with. More

by PLBAUGHMAN62
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John Matthew Uri, Skyler Reagan, Steven Kahae
Report | Print
May 27, 2023 -

Lithia Toyota of Medford responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new truck! We thank you for choosing Lithia Toyota of Medford. Troy Kloke, General Sales Manager

May 27, 2023

Made appointment and still waited , poor service done on vehicle . Normally Lithia does a nice job. More

by J_KORNKAEO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John McNerny
Report | Print
May 31, 2023 -

Lithia Toyota of Medford responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Mark Grossman, Service Manager

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