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Lithia Toyota of Medford

Medford, OR

4.5
4,810 Reviews

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,810 reviews

June 07, 2023

Love Toyota dealer and it has very nice workers and amable people working there thank for everything More

by MIRIANET1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John McNerny, Mark Grossman, John Oppy, Scott Knuepel, Joseph Kyttle, Jarren Brown, Ireland Lee, Julia Hamar, Zach Hamar, Vince Castano
Jun 08, 2023 -

Lithia Toyota of Medford responded

Mirianet, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Toyota of Medford! Mark Grossman, Service Manager

June 07, 2023

The parts guy looked at my vehicle last Thursday and ordered the wrong part. I came in to have it installed on Tuesday and had to come back today Wednesday to have the correct part installed. More

by GOOBERVILLE3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Grossman, Cate MacPherson, Scott Knuepel, Tina Kreide, Julia Hamar
Jun 08, 2023 -

Lithia Toyota of Medford responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Mark Grossman, Service Manager

June 07, 2023

They had great customer service, they let me know about an estimate of when my car would be finished and offered a shuttle to get to where I needed to be. More

by OLY91732
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Hamar
Jun 08, 2023 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your feedback with us. Zach and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mark Grossman, Service Manager

June 07, 2023

David was great he knew a lot about the Tacomas I was there for. And I never felt pressured to make a deal. Evan the sales manager was great too. Once we agreed on the deal John from finance completed th More

by WILLIAMSDEREKS17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evan Seegmiller, John Rogers
Jun 08, 2023 -

Lithia Toyota of Medford responded

William, Here at Lithia Toyota of Medford, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience working David, John, and Evan, and it was a pleasure having you at the dealership. We appreciate your review! Troy Kloke, General Sales Manager

June 07, 2023

Josh and Greg were Amazing. No hassle or stress buying this car. We will be back to lithia Toyota in the future. More

by Jcrouch428
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Rogers, Greg Templer
Jun 08, 2023 -

Lithia Toyota of Medford responded

We are very happy to hear Josh and Greg provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Troy Kloke, General Sales Manager

June 07, 2023

Mike Jacobson and staff da bomb! ! His communication was clear and his estimate of wait time accurate More

by marcusb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
michael jacobson
Jun 08, 2023 -

Lithia Toyota of Medford responded

Marcus, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Michael met your expectations. Thank you for choosing Lithia Toyota of Medford, we look forward to having you as a valued customer for many years to come! Mark Grossman, Service Manager

June 07, 2023

Our dealer Scott was super friendly and helpful! He made buying my first new car a breeze! I went in expecting to spend hours signing paperwork and figuring out the financing but was pleasantly surp More

by STEVENSONA025
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Matthew Uri, Scott Weigand
Jun 08, 2023 -

Lithia Toyota of Medford responded

Steven, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else Scott can do to assist you, please do not hesitate to let us know. We are always happy to help! Troy Kloke, General Sales Manager

June 07, 2023

Outstanding service, selection and customer attention! Very professional, knowledgeable and friendly!! Highly recommend this salesman and dealership. More

by LPUZAS
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steven Kahae
Jun 08, 2023 -

Lithia Toyota of Medford responded

Thanks for sharing your thoughts about your experience with Lithia Toyota of Medford. Steven and our team appreciate your business and hope to see you again soon! Troy Kloke, General Sales Manager

June 04, 2023

David Solorio is the vest, he really knows the cars he sells and he always makes us feel special. He is just the best. More

by RAMONRENTERIA76
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cate MacPherson, David Solorio
Jun 05, 2023 -

Lithia Toyota of Medford responded

Ramon, Thank you for choosing Lithia Toyota of Medford. Your feedback and rating mean a lot to us. We're glad David was able to help, and we hope to see you again! Troy Kloke, General Sales Manager

June 03, 2023

I cannot ask for better treatment than i Received from Lithia Toyota. I have used dealership many times and they are number one in my book. More

by NA0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John McNerny
Jun 03, 2023 -

Lithia Toyota of Medford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Mark Grossman, Service Manager

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