Back

Lithia Toyota of Billings - Service Center

Billings, MT

not yet
rated
192 Reviews

192 Reviews of Lithia Toyota of Billings - Service Center

Sort by
September 11, 2018

Customer service was good Customer service at Lithia Toyota of Billings is good, they get the work done in a timely manner. I have told other people to check this car dealershi More

by Cargal Annette 2011
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mack Anderson
Sep 12, 2018 -

Lithia Toyota of Billings responded

Thank you, Annette; we're glad we could meet expectations! Until next time, take care!

September 10, 2018

It was good they got me in and out fast We have bought 5 Toyotas from this company they have treated us well every time we came in and their maintenance part is excellent we have referred ot More

by Jon'stoy#1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't know anybody down there really we're not from there
Sep 10, 2018 -

Lithia Toyota of Billings responded

Wow, thank you, Jon'stoy#1! We're glad we could be of service time and time again. See you next time!

September 07, 2018

Thank you. Thank you for the great service and friendly atmosphere. Give Robert and Jim a raise and send Mike on a Fishing trip. They all deserve it!!! More

by JJESS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Muir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2018 -

Lithia Toyota of Billings responded

JJESS, thank you! We're glad you enjoyed your visit.

August 30, 2018

Solved extended warranty issue Unlike a competing dealer, you guys understood my issues at once and fixed everything in a short time. Lithia takes care of it's customers! Thanks ! More

by den
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Someone in service, I forget the name.
Aug 30, 2018 -

Lithia Toyota of Billings responded

Thank you! We're happy we could be of service. Let us know if you need anything else!

August 30, 2018

On time, and in time! I arrived 10 minutes ahead of my service appointment time. Service department got right on it and I was back on the street in about an hour -- a littl More

by justme
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry, I didn't get names, but they were very professional.
Aug 31, 2018 -

Lithia Toyota of Billings responded

Thanks! We're glad everything was completed quickly and to your satisfaction!

August 29, 2018

I always have exceptional service from Lithia Toyota Lithia Toyota of Billings is very prompt in getting my car in and out. They are always very helpful and friendly, I am and will remain a returning cus More

by nyla123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cleveland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Muir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor Bestrom, Richard Boyce
Aug 30, 2018 -

Lithia Toyota of Billings responded

Thanks, nyla123! We sincerely value your business and look forward to your next visit!

August 26, 2018

Great Experience. Always a great experience every time we have the truck serviced. Quick and reliable. They go out of their way to take care of my needs, More

by Bazinga
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dont remember the service person's name.
Aug 27, 2018 -

Lithia Toyota of Billings responded

Thank you! We love hearing from customers and are glad to know you've had great experience with us. We're always happy to help!

August 25, 2018

Maintenance Work I recently scheduled routine maintenance online. When I arrived at the dealership I discovered that I had clicked the wrong date when completing the More

by jIM OR DIANE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cleveland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Muir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Wheeler, Kevin Good, Taylor Bestrom, Richard Boyce, Jeff Cavazos
Aug 27, 2018 -

Lithia Toyota of Billings responded

Thank you so much! We're glad we could help in a timely manner. Let us know if you need anything else!

August 24, 2018

Robert made sure my Camry alignment was perfect.... My Camry front end was messed up and would not track properly on wet roads. I called Robert and he set me up first thing in the morning to have it al More

by happy person
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Muir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2018 -

Lithia Toyota of Billings responded

Thank you so much! We're glad we could be of service, and we'll be sure to pass along your feedback to Robert.

August 14, 2018

Service The issues were handled timely and efficiently. The wait time was not lengthly. The waiting area was pleasant and the offer of a car wash from Don's More

by dlowe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor Bestrom
Aug 15, 2018 -

Lithia Toyota of Billings responded

Thank you! We're glad you enjoyed your visit!

...
8
...