Lithia Toyota of Billings - Service Center

Excellent Customer Service I putted in without an appointment asking if the front end of my 2000 Toyota pickup could be inspected to see if I should make an appointment to fix i I putted in without an appointment asking if the front end of my 2000 Toyota pickup could be inspected to see if I should make an appointment to fix it. Robert found a technician who took it for a test drive and determined the truck was shaking etc because there were pieces of gravel stuck in the nooks and crannies of the front end and in the front tires. They cleaned out all the gravel, test drove the truck again, and then returned it to me after washing it! Robert then handed me the keys. I asked what I owed them because they had a technician on it for around an hour and he said "no charge"! I was astounded. I had driven in without an appointment, had my truck looked at right away by a technician, fixed and washed, and there was no charge!! Robert even kept me informed through the whole process. It doesn't get any better than that. More

Service Good & quick service! Robert is excellent in dealing with customers and deserves kudos! He not only called attention to the specific needs, but in m Good & quick service! Robert is excellent in dealing with customers and deserves kudos! He not only called attention to the specific needs, but in my case, showed me the filter's condition and that it needed replacement as well as routine service work. Work was done on my Toyota Sienna. More

Service Center Best service center I have ever been to! Fair, friendly and quick...most of all trustworthy! I would recommend them to friends and family. Thank you! Best service center I have ever been to! Fair, friendly and quick...most of all trustworthy! I would recommend them to friends and family. Thank you! More

Toyota #1 I only buy from Toyota - I love the employees and LOVE my Toyota's - Best customer service and fast service dept . Thank You Toyota ~ See you soon for I only buy from Toyota - I love the employees and LOVE my Toyota's - Best customer service and fast service dept . Thank You Toyota ~ See you soon for our next new truck More