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Lithia Toyota of Billings - Service Center

Billings, MT

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192 Reviews

192 Reviews of Lithia Toyota of Billings - Service Center

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May 06, 2017

Good experience Called, was able to set my appointment within my time frame, dropped it off, discussed the recall work, called when it was done, no waste of time More

by arff1
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Cleveland
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2017 -

Lithia Toyota of Billings responded

Thank you for the positive feedback, we look forward to working with you again!

May 05, 2017

EXCELLENT I drove up to the door (no appt) and immediately right in to the shop. The work that needed doing was done & I went home happy. More

by volunteer246
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor is the only name I know.
May 08, 2017 -

Lithia Toyota of Billings responded

This is EXACTLY what we love to hear! We hope to see you back in for service next time.

April 16, 2017

Service review ALWAYS!! Great friendly service. I've always had excellent service done right --The first time.!! :) Would love if they would change the name t More

by Laurie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Muir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All the folks I work with in service have been great!!
April 07, 2017

Good customer service friendly people I always go to Lithia Toyota because they get me in and out fast for Noyle change and they know me and they know my vehicle in this service is above More

by Billingshandyman
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Cleveland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Muir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim at the service desk
April 02, 2017

Routine Maintenance Kevin was exceptional to work with. He was thorough and informative in what was required for the mileage on the vehicle and broke down the pricing ac More

by dnewton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin, Kevin Smith, Kevin Good
March 26, 2017

Great Customer Service From the very first contact with Lithia service personnel to the final check out the impression given by all the service people was that your satisfac More

by Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
March 09, 2017

Standard Service Schedule Robert has always been great to work with on scheduled and unscheduled items. I feel he works to be fair on pricing. He brings an honest approach to s More

by Smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Muir
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 09, 2017

Good, friendly servive I had a few accessories added to my 4Runner. It took exactly the amount of time estimated, and they even vacuumed my vehicle for me. Rickey was super More

by Jdham
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rickey Boyce
March 09, 2017

Great Service for Vehicle We needed to have a small recall matter addressed, as well as the 5,000 mile service check. We made an appointment online and got prompt confirmation More

by MSD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Cleveland
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 23, 2017

Efficient friendly professional Appreciate them fixing my recall while my car was in for service. Jim is always nice, knows my name and is very friendly and efficient. More

by Harper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim in service
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