Lithia Toyota of Billings - Service Center

Trade Went to get my 2015 Hybrid serviced and come home with 2018 Hybrid Avalon. Chawn Johnson was very professional about showing me the difference in th Went to get my 2015 Hybrid serviced and come home with 2018 Hybrid Avalon. Chawn Johnson was very professional about showing me the difference in the older car and the new one. More

Amazing service as always We are never disappointed with the service here. Everyone is always so helpful and friendly. Thank you for always making us feel like a valued cus We are never disappointed with the service here. Everyone is always so helpful and friendly. Thank you for always making us feel like a valued customer! More

Overall Experience Very courteous greeting, Escorted us to your comfortable waiting area with TV, coffee and even popcorn. My fiancee especially loved the pine tree sett Very courteous greeting, Escorted us to your comfortable waiting area with TV, coffee and even popcorn. My fiancee especially loved the pine tree setting. The work was performed in a timely manner. The service manager explained all work performed and welcomed our questions. Best service I've received anywhere! Thank you! More

Fantastic Service, Treated Like Family I really appreciate being recognized and treated like I'm important to the dealership. Robert is always friendly and helpful. He's taken time to under I really appreciate being recognized and treated like I'm important to the dealership. Robert is always friendly and helpful. He's taken time to understand what I want done and anticipates when I need to have work done to keep my Venza humming (170,000 miles so far!) Comfortable waiting area and a shuttle if you need one. I've thought about other vehicles, but the service at Lithia makes both my wife loyal to Toyota. More

Service department The service department is always helpful! They care and go above and beyond to help! I appreciate that they greet everyone with a smile and assist The service department is always helpful! They care and go above and beyond to help! I appreciate that they greet everyone with a smile and assist with meeting customer expectations! More

Excellent customer service Jim and Robert is who I primarily deal with and they always are friendly and professional. They ensure I am happy with the work done. Everyone else i Jim and Robert is who I primarily deal with and they always are friendly and professional. They ensure I am happy with the work done. Everyone else is always friendly and provide quality work More

Service needs The wife took her Prius in for oil change. I met her there and I had received a coupon for a really good buy on wiper blades for my Tundra. They inst The wife took her Prius in for oil change. I met her there and I had received a coupon for a really good buy on wiper blades for my Tundra. They installed the new blades without an appointment. Greatly appreciated this. More

35,000 mi checkup Lithia Toyota dealership usually has service openings at convenient times, including Saturdays. They seem to do a thorough checkup for common problems Lithia Toyota dealership usually has service openings at convenient times, including Saturdays. They seem to do a thorough checkup for common problems. Their service area and waiting room are clean. We continue to take our vehicles there for service. More

Outstanding Service, Always I have my vehicles serviced at this dealership. I just purchased another vehicle and where I would have it serviced played a part in the vehicle I sel I have my vehicles serviced at this dealership. I just purchased another vehicle and where I would have it serviced played a part in the vehicle I selected. After the purchase I called for an appointment to have a 100% check up on my newly purchased used vehicle. Robert Muir, at the Service Desk, gave me an appointment and discussed my new purchase with me. Knowing my vehicle would be as well taken care of as my other made my vehicle selection much easier when I decided to make a purchase. My vehicles have never been serviced anywhere else except twice and that was at the original dealership where I first purchased it my first one. More

Years of premium service Thanks to Kevin, Jim, Craig, Paul, Mike, Bonnie, and Ryan for years of excellent premium service of many of our Toyota vehicles. Every time we have se Thanks to Kevin, Jim, Craig, Paul, Mike, Bonnie, and Ryan for years of excellent premium service of many of our Toyota vehicles. Every time we have service we are treated and greeted like family when we arrive at the door. Thanks for all that you do and have done for our family to keep our rigs running safely and smoothly. You are our Team Toyota!! The Bentons Red Lodge More