Lithia Toyota of Billings - Service Center

Satisfied customer Joey Anthony was exceptional. Helpful, courteous, knowledgeable, kind, accommodating. I will seek his help again for future services. Someone I can tr Joey Anthony was exceptional. Helpful, courteous, knowledgeable, kind, accommodating. I will seek his help again for future services. Someone I can trust and I value his opinion. More

great service and people, was finished ver y fast and the service dept. was very efficient. will continue using Lithia for all my service needs service and people, was finished ver y fast and the service dept. was very efficient. will continue using Lithia for all my service needs More

Very knowledgeable technician I left my Tundra overnight so they could do a test run in the morning. I have been experiencing a vibration in the front end but it seems to disappea I left my Tundra overnight so they could do a test run in the morning. I have been experiencing a vibration in the front end but it seems to disappear after about 1/2 a mile on the road. I spoke to Carlos who was the technician who drove the truck the following morning. He was not able to detect the vibration I have been hearing. We did have a conversation and I described what I was hearing and he told me he has experienced that kind of vibration before. Without tearing the front end apart at my expense, he was able to give me a very good idea of what the cause is how to go about getting it repaired. I was very appreciative of the knowledge he had and advice he was able to give. More

Oil change In and out faster than before🙂 Fast and efficient- oil change and checked the tires- a nail in one of the tires Fixed it and was not sitting for a long time to get that done😊 Fast and efficient- oil change and checked the tires- a nail in one of the tires Fixed it and was not sitting for a long time to get that done😊 More

Very positive experience! Every employee at Lithia is helpful, polite and friendly! I live in Cody, so the Lithia location is not the most convenient, however the drive is com Every employee at Lithia is helpful, polite and friendly! I live in Cody, so the Lithia location is not the most convenient, however the drive is completely worth the positive service experience! More

The fairest and most personal dealership ever Jim Harmon, Service Manager, was exceptional in his generous service response to our newly purchased used RAV4 that failed. He gave us the full purcha Jim Harmon, Service Manager, was exceptional in his generous service response to our newly purchased used RAV4 that failed. He gave us the full purchase price towards a new purchase or lease. I felt well taken care of and treated very fairly by Harmon and all personnel at Lithia Toyota Billings. Other dealerships would not have been so accommodating. Service was nothing short of exceptional. These guys are training and operating above standard, and that level of progressive and excellent service should be rewarded. More

Great people work at Lithia Toyota I have never had a bad experience with anyone at this dealership, they are always pleasant to work with. They always keep you informed on what needs t I have never had a bad experience with anyone at this dealership, they are always pleasant to work with. They always keep you informed on what needs to be done on your vehicle and suggest when the work should be done. Best Toyota dealership I have ever dealt with. More

Quick and Easy! Quick and easy service. All the people in service are friendly and quick to take care of you. They took care of a Recall inspection as well. Quick and easy service. All the people in service are friendly and quick to take care of you. They took care of a Recall inspection as well. More

Damaging mine and my wife’s vehicles! My wife and I both have 2018 model Toyotas purchased through Lithia. Within one week, we both visited their service center for oil changes and both of My wife and I both have 2018 model Toyotas purchased through Lithia. Within one week, we both visited their service center for oil changes and both of our vehicles left their service and “inspection” areas with red dings on our driver doors from their red lifts that they use. Management needs to look into this and monitor their technicians and their care for customer’s vehicles. I would think that after spending over $90,000 in vehicles there, they would take better care of their customers. Sales and finance departments have been great to work with though. More

great service They were very kind to me and explained things clearly, they were also fast and efficient! It was very pleasant to wait in the building as they had w They were very kind to me and explained things clearly, they were also fast and efficient! It was very pleasant to wait in the building as they had warm apple cider! More