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Lithia Toyota of Billings - Service Center

Billings, MT

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192 Reviews

192 Reviews of Lithia Toyota of Billings - Service Center

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April 24, 2018

Service Excellent service. Oil change and all other levels checked. Front desk very friendly and efficient. Will be back for my 60,00 check up. Great experien More

by Elaine431
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Cleveland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Wheeler, Jeff Cavazos
Apr 25, 2018 -

Lithia Toyota of Billings responded

Thank you, Elaine! We strive for an excellent experience, so it's great to know our efforts paid off. Let us know if you need anything else!

April 23, 2018

Service visit Lithia lifetime oil change performed in timely manner. Facility waiting area was clean. Mack was friendly and helpful and did a good job of explainin More

by K. Kolstad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mack Anderson
Apr 25, 2018 -

Lithia Toyota of Billings responded

Thanks, K. Kolstad! We're glad Mack was so helpful during your visit! We hope to see you again.

April 20, 2018

Montanan Prompt service, checked brakes as asked, fixed protective seal on front fender and even found another bubble on mirror protective seal that needed rep More

by Kendall Hartman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 23, 2018 -

Lithia Toyota of Billings responded

Thank you, Kendall; we appreciate the kind comments about Robert and our team. We're happy to help if anything else comes up!

April 20, 2018

Thorough, quick oil change Rough start getting through the phone system. Kept getting put on hold for ever. Robert helped me out and got an appointment set up and discounted th More

by BJL
Recommend Dealer
Yes
Employees Worked With
Robert Muir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2018 -

Lithia Toyota of Billings responded

Thank you, BJL; we appreciate your honest feedback. If there's anything else we can do, please let us know!

April 18, 2018

Courteous, efficient, responsive service visit Appointment for Toyota Auto Care Plan oil change and 100 point courtesy check: service reps were very responsive, promptly checked my vehicle in for s More

by Dave W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Speck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Muir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Harmon, Jeff Cavazos
Apr 19, 2018 -

Lithia Toyota of Billings responded

Thank you, Dave! We appreciate your kind words. We strive to go above and beyond for our customers, and we're glad it shows.

April 16, 2018

Trust, Reliability and Quality Service I recently had my 30,000 mile oil change on my 2017 Toyota Avalon. Jim Harmon is the Service Manager who I always ask for as he has provided me excel More

by SarasAvalon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Harmon
Apr 17, 2018 -

Lithia Toyota of Billings responded

Thank you, Sara! We're always happy to help, and we love hearing from customers like you. Until next time, have a great day!

April 15, 2018

Terrific Jim Harmon did a great job.. knows me by name, reviewed past service, recommended future service, and kept on schedule. Absolutely no reason to go a More

by Je
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Harmon
Apr 16, 2018 -

Lithia Toyota of Billings responded

Thank you for the kind words, Je! We'll make sure Jim gets the recognition he deserves.

April 13, 2018

My Service Experience Received a call the day before to confirm appointment. Friendly greeting upon arrival and assist when car service was done so I did not have to be in More

by kathy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harmon,James
Apr 16, 2018 -

Lithia Toyota of Billings responded

Thank you, Kathy! We're glad to hear you had a friendly service experience with us. We hope to see you again!

April 11, 2018

Appointment We were there a bit early, but they got us right in and were done in a short while. Their was a indicator on and they came right our and explained wh More

by Ruthie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
don't remember.
Apr 11, 2018 -

Lithia Toyota of Billings responded

Thank you, Ruthie! We're always happy to help! Let us know if you need anything else.

April 07, 2018

Service Everyone greeted me like a valued customer , even though the weather was horrible and they ran into problems they still serviced my vehicle in a timel More

by Mark Giesick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thane Lange Assistant service manager
Apr 09, 2018 -

Lithia Toyota of Billings responded

Thank you, Mark! We're glad we could help in a timely manner. If you need anything else, let us know!

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