Lithia Subaru of Oregon City

My wife took our car in for a oil change and to check the code that was blinking in the dash. They changed the spark plugs. She came buy to pick up the car and it ran worse then it ever did. They charged 400 code that was blinking in the dash. They changed the spark plugs. She came buy to pick up the car and it ran worse then it ever did. They charged 400.00 and said we needed a 2500.00 valve job. We decided to get another estimate. She got two blocks away and the car dyed from running so bad. She tried to tell them something was wrong before she left but they would not listen to her and turned and walked away. We then had it towed to another shop. The oil was low and the shop found out they put the plug wires on backwards that are color coded so that wont happen. The cadalatic converter also had been blown out from them doing this and now they dont want to pay for the damages they caused. This doesnt seem right.We didnt need a valve job the problem was them putting the car back together wrong. I had tried to talk about this to the general manager but he didnt want to hear me out, my wife has spoke to him numerous times and he is still unreasonable. More

BEST EXPERIENCE FROM START TO FINISH!! This is our 23rd car purchase and this was the most SEAMLESS, PAINLESS EXPERIENCE EVER! THANK YOU DAVID KILLION car purchase and this was the most SEAMLESS, PAINLESS EXPERIENCE EVER! THANK YOU DAVID KILLION More

I have been looking for a new car for almost a year. I have looked at VW's, Toyota, Ford and Subaru. After visiting the car show in Portland Oregon in January 2013 I really wanted a Subaru. I met Annie at have looked at VW's, Toyota, Ford and Subaru. After visiting the car show in Portland Oregon in January 2013 I really wanted a Subaru. I met Annie at the car show. She is a bright, hard working young gal and I wanted to give her my business. Of course it would only happen if Lithia was able to deliver on the car I wanted at the right price. Overall it was a very positive experience. It was fun to work with Annie and the other staff including the sales manager and finance guy were all very nice and easy to work with. The end result was that I got the car I wanted with great price, great people and the experience exceeded my expectations. More

I bought my first car from Lithia Subaru, and I absolutely loved Scott. He was really friendly. A little while after I got my car, (I bought a used car), it started to have some problems. Ryan, t absolutely loved Scott. He was really friendly. A little while after I got my car, (I bought a used car), it started to have some problems. Ryan, the general sales manager, is taking care of me and fixing the car to make sure it is reliable. Ryan really cares about customer satisfaction, and he has great customer service! More

Everyone that I dealt with at Lithia Subaru was very helpfully and friendly - the only issue that I had was the inability to deliver the vehicle on the scheduled delivery date, the vehicle was finaly de helpfully and friendly - the only issue that I had was the inability to deliver the vehicle on the scheduled delivery date, the vehicle was finaly delivered 4 days after the original scheduled date. Once the car was delivered to Lithia Subaru the employees made every effort to ensure that I was satisfied with all aspects of the transaction. Emilie was very helpfull in the initial stages of the purcahse and the follow up and Ryan & Cory worked very hard to get the car delivered from Vancouver once it was late. I don't plan on purchasing another vehicle for a long time, but when I do I will deffinetlly look to Lithia Subaru again and I will tell anyone that asks that they should look at Lithia Subaru for their next purchase. More

Brought my car in and didn't have a wait and my car was fixed in record time. Staff members were courteous and went out of their way to help. I felt like I got a good deal on the repair work, and had a was fixed in record time. Staff members were courteous and went out of their way to help. I felt like I got a good deal on the repair work, and had a great experience. Kudos! More

The service staff always been helpful when i bring my car in for free life long oil changes. The last few times they have stepped up and took it a step further then before. Brand new waiting room is a great in for free life long oil changes. The last few times they have stepped up and took it a step further then before. Brand new waiting room is a great add on and the helpfulness of all the staff More

The service department was quick, not condescending, and very clear. I felt respected. They explained why the repairs were necessary and made a point to delineate between what was needed now and what could very clear. I felt respected. They explained why the repairs were necessary and made a point to delineate between what was needed now and what could wait. Everyone went out of their way to be courteous and respectful. I will definitely be back. More

This place is fantastic. Brian went out of his way to explain my service options to me, help me find the best price for the repairs, and kept me informed and in the loop all the way along. I also really explain my service options to me, help me find the best price for the repairs, and kept me informed and in the loop all the way along. I also really appreciated his friendliness and great attention to detail. Will definitely keep going back! More

The service was amazing. Everyone was incredibly helpful and knowledgable, and I remember Brian in particular being especially professional and helpful. The end result was well under-budget, which was a ver and knowledgable, and I remember Brian in particular being especially professional and helpful. The end result was well under-budget, which was a very pleasant surprise! I would recommend Brian and his colleagues to anyone, they were fantastic! More