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Lithia Subaru of Fresno - Service Center

Fresno, CA

4.9
382 Reviews

382 Reviews of Lithia Subaru of Fresno - Service Center

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October 27, 2024

They were very courteous to us and prompt at completing the service. Thee waiting room was special. More

by Booksandtrees
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Avalos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Lithia Subaru of Fresno responded

Booksandtrees, we really appreciate your great feedback! Our team is available should you require any extra help.

October 27, 2024

The staff was very prompt,courteous, and professional. very pleased after a long search for a new car we chose Subaru. More

by ktmichaels2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Kirby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Lithia Subaru of Fresno responded

Ktmichaels2, we really appreciate your great feedback! Our team is available should you require any extra help.

October 27, 2024

An unexpected transmission issue was professionally handled to our great satisfaction. It was very helpful to be given a courtesy car during the time our car was in the shop. Thank you! More

by amos4mail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
Nov 18, 2024 -

Lithia Subaru of Fresno responded

Amos4mail, thank you for your kind words! We're happy we could help. Our team is available should you require any extra help.

October 24, 2024

Lithia Subaru staff are courteous and considerate of customer service. Service in timely fashion. Follow up and kind respectful communication. I am thankful. More

by 2046hiber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Correa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spenser Neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Lo
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Lithia Subaru of Fresno responded

2046hiber, we really appreciate your great feedback! Our team is available should you require any extra help.

October 23, 2024

I took our car in for a repair that turned out to be under warranty and had to be left overnight. They provided us with a courtesy car and were extremely nice and helpful in dealing with the problem. More

by Jane Ellis
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Jepson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Lithia Subaru of Fresno responded

Thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback! Our team is available should you require any extra help.

October 22, 2024

The maintenance department waiting area is clean, comfortable, snacks in place, and has fast service with good customer service skills. More

by j garcia.monleon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Correa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Lithia Subaru of Fresno responded

J Garcia.monleon, we really appreciate your great feedback! Our team is available should you require any extra help.

October 20, 2024

Brandon was great! He helped me get a loaner car which was very helpful. Great customer service. More

by Samantha Pizano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Lithia Subaru of Fresno responded

Samantha Pizano, we really appreciate your great feedback! Our team is available should you require any extra help.

October 20, 2024

Quick service. Questions answered patiently. Reassurances made sense. Pleasant waiting room. Only complaint: directions to the service area could be a bit more cle More

by Dbell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
Nov 18, 2024 -

Lithia Subaru of Fresno responded

Dbell, we really appreciate your great feedback! Our team is available should you require any extra help.

October 19, 2024

Fast reliable service and comfortable waiting lounge. The coffee bar and snacks were welcome addition to the experience. More

by Kwschultz60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Gomez Acevedo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Avalos
1.0
This rating includes all reviews, with more weight given to recent reviews.
Garret Caeton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Lithia Subaru of Fresno responded

Kwschultz60, we really appreciate your great feedback! Our team is available should you require any extra help.

October 19, 2024

I appreciate the prompt communications and thorough explanations of service processes I appreciate being offered a loaner vehicle when service visits exceed waiting a day on the lobby. More

by kherman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Lithia Subaru of Fresno responded

Kherman, thank you for your high star rating. We're happy to see that your experience with us was excellent! Our team is available should you require any extra help.

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