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Lithia Subaru of Fresno - Service Center

Fresno, CA

4.9
617 Reviews

617 Reviews of Lithia Subaru of Fresno - Service Center

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March 25, 2016

Tec kept me informed on the status of the service The tec kept me informed every step of the way, she kept me informed on issues founded. She gave me the opportunities to make my own decisions on repa More

by Rozzie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Hicks
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patricia Jimenez
Mar 29, 2016 -

Lithia Subaru of Fresno responded

Rozzie: Thank you for your feedback. We are so please to hear that you enjoyed your last service appointment. We look forward to seeing you in the Future.

March 24, 2016

Awesome staff in service! I recommend your dealership and especially the Service Department. The staff always greet me and make me feel welcome. Service Manager Chris stepped u More

by BobbySwift
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Miller, Michael Gervin
Mar 29, 2016 -

Lithia Subaru of Fresno responded

Bobby: Thank you so much for the great review. We look forward to seeing you and your wife in for service. We strive hard to make each and every experience here a pleasant one. Its feedback such as your that make it worth while. Thank you for allowing us to serve you.

March 21, 2016

Nice waiting area The great coffee machine and donuts made the wait go by quicker. Service techs were friendly, and very eager to answer any questions. She showed me More

by GENTLEHYGIENIST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2016 -

Lithia Subaru of Fresno responded

We're please to hear that you enjoy the coffee and donuts. We try and make the wait as pleasant as possible. I am glad to hear the staff treated you well. If it wasn't for customers like yourself, there would be no need for us. Thank you for your business, see you on your next visit.

March 21, 2016

Friendly and speedy Everyone is so friendly and helpful, even The other customers in the waiting room were friendly. I Was in out in no time and onto other things. More

by The Yammy Dodger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristopher Sara
Mar 21, 2016 -

Lithia Subaru of Fresno responded

Thanks for the feedback. We do value our customers. We hope every experience with us is Truly Exceptional. We look forward to your future visits.

March 18, 2016

Fantastic! Phenomenal and knowledgable service department. Quality and very fast turnaround for quick lube service! Rudy with the courtesy shuttle was very conve More

by Gerald004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rudy
Mar 21, 2016 -

Lithia Subaru of Fresno responded

Gerald: Thank you so much for your kind words. We truly do value our customer and try to make sure each and everyone is treated like royalty. We strive to do our best and it very rewarding when we hear such positive feedback. Thank you so much, we look forward to seeing you on your next service.

March 13, 2016

Great coverage! The service techs were courteous & friendly. They appeared to be knowledgeable & explained everything in terms that I could understand. The car mainte More

by maraja
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristopher Sara
Mar 14, 2016 -

Lithia Subaru of Fresno responded

So glad to hear that you had a great experience. We strive to make sure each and every customer is treated friendly and understands everything about the process. We look forward to seeing you in the future.

March 11, 2016

Oil change The service was fine. I was surprised they wanted to change the engine air filter. I told them that is a maintainance jobs I can do myself. More

by Chris2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Demera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2016 -

Lithia Subaru of Fresno responded

Chris: Thank you so much for your feedback. We are so please to hear that you are happy with our Services. We look forward to seeing you on your next Oil Change.

March 03, 2016

Excellent $ervice Excellent service, courteous and considerate of my time. This is our,second Subaru from this dealership and have always been very satisfied with their More

by Darlene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Nielsen
Mar 09, 2016 -

Lithia Subaru of Fresno responded

Darlene, We are so pleased to hear that you where taken care of. We strive to make having your car services as smoothly as possible. Please let us know if we can do anything else for you. We are so very happy that you are part of the Subaru Family.

February 27, 2016

Quick Did not have to wait very long at all. Happy with my Subaru - would like to see some changes inside the new cars such as automatic door locks, memor More

by Wattshill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure of name
February 26, 2016

service on 1998 saturn Jacob Hicks always handles my service requests in a professional manner. He is very thorough and follows up to make sure things are handled correctly More

by kayley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Hicks
4.0
This rating includes all reviews, with more weight given to recent reviews.
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