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Lithia Subaru of Fresno - Service Center

Fresno, CA

4.9
618 Reviews

618 Reviews of Lithia Subaru of Fresno - Service Center

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September 12, 2016

Flat!! Had a flat tire and called subaru ride side. They came out in 10 mins!!!! 10 mins!! I was able to get to the dealership and they replaced my tire. The More

by Emmy123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2016 -

Lithia Subaru of Fresno responded

We are so glad that we were able to get you handled so quickly. We appreciate you taking the time to write us a review. Thank you.

September 07, 2016

Good ,timely and helpful! The time before I was not happy! My car sat outside for over thirty minutes, till I went to the service desk. Had to find my own paperwork and key, no More

by Helene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
Sep 09, 2016 -

Lithia Subaru of Fresno responded

We are so sorry that you where unhappy with your last visit. Please know that your concerns have been heard and we are taking necessary steps to insure this doesn't happen in the future.

September 05, 2016

AC service Jake in service is the best service writer I have ever dealt with. He goes out of his way to help me every time I am in the dealer. Mike, Pat, Luis, a More

by Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Demera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2016 -

Lithia Subaru of Fresno responded

Thank you for letting us know about your most recent service. We will pass this great review on to those that helped you. We appreciate you letting us know how we are doing.

August 17, 2016

Great, Fast, Quality Great dealership with excellent service. Staff was friendly, answeres my questions. Efficient from drop off to checkout. I liked how everything was hi More

by Chosengirl2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moreno, Marina
Sep 09, 2016 -

Lithia Subaru of Fresno responded

Thanks for letting us know about your last service. We strive to get you in and out as quickly as possible.

August 16, 2016

Over all.........FANTASTIC! Service and Staff are great. The Staff were friendly and professional. Workmanship on my vehicle was well done. I have two vehicles that I have had More

by 2004Montero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Gervin
Sep 09, 2016 -

Lithia Subaru of Fresno responded

Thank you for the great review. We appreciate you talking the time to let us know how we are doing. We look forward to seeing you in for future service needs.

July 01, 2016

Excellent experience Excellent service, friendly people in service dept., easy to make an appointment, will recommend Lithia Subaru to anyone who wants to buy a Subaru Th More

by bstrick60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Gervin
Jul 05, 2016 -

Lithia Subaru of Fresno responded

Thank you for leaving feedback for us. We appreciate you taking the time out of your day to let us know how we are doing. We look forward to seeing you next service.

June 22, 2016

This Service Department Cares The service advisor let me know that the process would take longer than just a regular oil change due to the recall on the parking brake. He told me More

by kevin.orourke.332
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I am not sure of the name of the gentleman that helped me but he was great!
Jun 22, 2016 -

Lithia Subaru of Fresno responded

Thank you for taking time to leave use feedback on your last visit. We do appreciate you bringing your car to us for your service needs. We look forward to seeing you in the future for your service, and remember we do offer a shuttle service if you ever need to be taken to an appointment or home.

June 21, 2016

Highly Recommend I absolutely love my Outback. I just brought it in for its first service and everything was smooth sailing. More

by Murray4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2016 -

Lithia Subaru of Fresno responded

We are very happy to hear that you are pleased with our Service Department. We strive to get you in and out in a timely manner. We look forward to seeing you in the future.

June 17, 2016

Recall Service Service completed in a timely manner. Friendly staff 😊 Great job in the remodeled service center. Thanks for the liquid refreshments provided while More

by Brooks, Ro
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Gervin
Jun 22, 2016 -

Lithia Subaru of Fresno responded

We would like to thank you for taking the time to let us know how we are doing and that the recent changes to the Dealership is appreciated. We look forward to seeing you in for future services.

June 16, 2016

Excellent Service and always with a smile! I love Lithia Subaru. The staff at the service department including the cashier are friendly and kind. The salesman who sold me my car, Antonio, is More

by Subaru2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Elenes
Jun 22, 2016 -

Lithia Subaru of Fresno responded

Thank you for your feedback. We appreciate your business. We will be sure to let Antonio know that you where pleased with his service to you. He is a great guy, we enjoy having him here as well. We look forward to seeing you in the future.

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