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Lithia Subaru of Fresno - Service Center

Fresno, CA

4.9
563 Reviews

563 Reviews of Lithia Subaru of Fresno - Service Center

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March 18, 2016

Fantastic! Phenomenal and knowledgable service department. Quality and very fast turnaround for quick lube service! Rudy with the courtesy shuttle was very conve More

by Gerald004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rudy
Mar 21, 2016 -

Lithia Subaru of Fresno responded

Gerald: Thank you so much for your kind words. We truly do value our customer and try to make sure each and everyone is treated like royalty. We strive to do our best and it very rewarding when we hear such positive feedback. Thank you so much, we look forward to seeing you on your next service.

March 13, 2016

Great coverage! The service techs were courteous & friendly. They appeared to be knowledgeable & explained everything in terms that I could understand. The car mainte More

by maraja
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristopher Sara
Mar 14, 2016 -

Lithia Subaru of Fresno responded

So glad to hear that you had a great experience. We strive to make sure each and every customer is treated friendly and understands everything about the process. We look forward to seeing you in the future.

March 11, 2016

Oil change The service was fine. I was surprised they wanted to change the engine air filter. I told them that is a maintainance jobs I can do myself. More

by Chris2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Demera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2016 -

Lithia Subaru of Fresno responded

Chris: Thank you so much for your feedback. We are so please to hear that you are happy with our Services. We look forward to seeing you on your next Oil Change.

March 03, 2016

Excellent $ervice Excellent service, courteous and considerate of my time. This is our,second Subaru from this dealership and have always been very satisfied with their More

by Darlene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Nielsen
Mar 09, 2016 -

Lithia Subaru of Fresno responded

Darlene, We are so pleased to hear that you where taken care of. We strive to make having your car services as smoothly as possible. Please let us know if we can do anything else for you. We are so very happy that you are part of the Subaru Family.

February 27, 2016

Quick Did not have to wait very long at all. Happy with my Subaru - would like to see some changes inside the new cars such as automatic door locks, memor More

by Wattshill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure of name
February 26, 2016

service on 1998 saturn Jacob Hicks always handles my service requests in a professional manner. He is very thorough and follows up to make sure things are handled correctly More

by kayley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Hicks
4.0
This rating includes all reviews, with more weight given to recent reviews.
February 08, 2016

Excellent customer service Big improvement over past experiences. Mikey was great to work with on this service and also planning future work. He was efficient, friendly and he More

by conbsb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mikey Bringetto
February 08, 2016

great service very professional, work done in a timely manner, comfortable lounge area while waiting for vehicle and a detailed inspection of the vehicle for futur More

by arthur
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mikey Bringetto
February 03, 2016

New Cross Trek - first oil change and tire rotation As usual, Jacob returned my phone call and courteous and helpful in scheduling an appointment and with the paperwork when I arrived. He also promptly More

by JohnW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
January 29, 2016

Oil Change Experience I really like this dealership. The service staff are wonderful. The waiting area is great. They just need more help with the new "Express" system. More

by emily
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Christopher Nielsen
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