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Lithia Subaru of Fresno - Service Center

Fresno, CA

4.9
620 Reviews

620 Reviews of Lithia Subaru of Fresno - Service Center

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April 05, 2017

Replace part on outside of vehicle Service advisor, Keith, and service technician were very patient with me and figured out what was causing the wind noise and replaced the part. Keith More

by shanmck
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Keith Kamimoto
Apr 06, 2017 -

Lithia Subaru of Fresno responded

Thank you for your feedback. We appreciate you taking the time to let us know how we are doing. We look forward to your next visit.

April 03, 2017

Better than last time Michelle had me out in about 30 min. This was almost 2 hrs faster than the last time. Had this gone as well this time it would have been my last serv More

by subaru2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle
Apr 06, 2017 -

Lithia Subaru of Fresno responded

Thank you for your feedback on your recent visit. We strive to get you in and out as fast as possible. We appreciate you taking the time to let us know how we are doing.

March 31, 2017

Quick and efficient I thought they did a great job. I enjoyed a coffee and donut while I waited. The waiting area was very comfortable. They were fast and efficient. More

by Retired guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Miller
Apr 06, 2017 -

Lithia Subaru of Fresno responded

We're so pleased to hear that you had a great visit with you. We are also delighted to hear that you found the refreshments enjoyable. We look forward to seeing you on your next visit.

March 29, 2017

Excellent customer service I truly appreciate how Suburu stands behind their products. My car had over 100,000 miles on it and they still replaced my short block due to excessiv More

by Mimi2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith in Service
Apr 06, 2017 -

Lithia Subaru of Fresno responded

Wow, thanks for sharing your story with us. We are pleased to have you as a Customer and appropriate you recommending Friends and Family to us. We are so grateful for your business, we look forward to many more years of Service to you.

March 25, 2017

Always a good experience I have brought my vehicle in 3 times since I purchased it. I have always been very pleased with the service and all elements of service at Lithia Subu More

by Heather P Harvey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mikey Bringetto
Apr 06, 2017 -

Lithia Subaru of Fresno responded

Thanks for the feedback Heather. We appreciate your business and look forward to seeing you in the for future services.

March 25, 2017

Quick service I was impressed with the quick service. Even though the service area was busy they honored my appointment and I was out of there withing 50 minutes. More

by bowtoJC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't know his name but he was very helpful and professional.
Apr 06, 2017 -

Lithia Subaru of Fresno responded

Thanks for letting us know about your recent visit. We appreciate your business.

March 22, 2017

Don't have a title Don't know who helped me, as he did not introduce himself. Don't want to be posted as a person who review your work. More

by Shaver Lake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/a
Mar 22, 2017 -

Lithia Subaru of Fresno responded

Thanks for the great review. Sorry that our associate did not identify himself to you. We look forward to seeing you in the future.

March 21, 2017

Jacob Hicks is awesome! He is always so friendly, helpful, and honest. He is the reason that we come back to Lithia Subaru. It is Jacob that make us a repeat customer... wit More

by The Berards
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2017 -

Lithia Subaru of Fresno responded

Thank you for taking the time to share you story with us. We will be sure to let Jacob know. Thank you for allowing us to earn your business.

March 20, 2017

Great Experience!! I always enjoy taking my car into get serviced the people are professional friendly and do a marvelous job!!they give me approximate times when my wo More

by Rose1225
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mikey Bringetto
Mar 22, 2017 -

Lithia Subaru of Fresno responded

Thank you for all your kind words. We will be sure to share with our staff. We appreciate your business and look forward to seeing you in the future.

March 15, 2017

Truly service oriented. Jacob and his team did a great job of fixing my car and respecting my time constraints. Super people! I was also impressed with the records they had More

by Jim456
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2017 -

Lithia Subaru of Fresno responded

We appreciate your kind words. We will be sure to share this with Jacob. Thank you for taking the time to let us know how we are doing, We appreciate it.

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