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Lithia Subaru of Fresno - Service Center

Fresno, CA

4.9
428 Reviews

428 Reviews of Lithia Subaru of Fresno - Service Center

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December 13, 2024

The service department is great. We worked with Brett who was amazing! He is always fast and knowledgable he has helped us multiple times. More

by carrie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Kirby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2024 -

Lithia Subaru of Fresno responded

Carrie, we really appreciate your great feedback! Our team is available should you require any extra help.

December 13, 2024

Easy process, car was done timely. Liked the way the service agent explained the service at the end More

by Darosa.f
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2024 -

Lithia Subaru of Fresno responded

Darosa.f, thank you for your kind words! We're happy we could help. Please let us know if you have any additional questions about services you received and thank you again for choosing Lithia Subaru of Fresno!

December 13, 2024

Great dealership experience. Our vehicle just passed the first inspection and was serviced. The waiting area lounge was extraordinary with abundant comfortable seating, ample ref More

by LeeW
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Kirby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2024 -

Lithia Subaru of Fresno responded

Leew, thanks for your great review, and for giving our d Please let us know if you have any additional questions about services you received and thank you again for choosing Lithia Subaru of Fresno Dealership such a high star rating!

December 12, 2024

I have always been treated with kindness, respect and ultimate care. They are always thorough and do a profesional job. More

by Casey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Jepson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2024 -

Lithia Subaru of Fresno responded

Casey, we really appreciate your great feedback! Our team is available should you require any extra help.

December 11, 2024

Best dealership there ever was! Super friendly staff. They always get me taken care of More

by Lizardking
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Demera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Deorona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Jepson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Correa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neo Tellez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danyelle Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2024 -

Lithia Subaru of Fresno responded

Lizardking, thank you for your kind words! We're happy we could help. Please let us know if you have any additional questions about services you received and thank you again for choosing Lithia Subaru of Fresno!

December 11, 2024

Excellent service and facilities. I did not wait long and everyone was professional. I will always go back. More

by CHULABECCA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Correa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The gentleman that morning who met us upon arrival
Dec 13, 2024 -

Lithia Subaru of Fresno responded

Chulabecca, we really appreciate your great feedback! Our team is available should you require any extra help.

December 10, 2024

2nd time here in where they made me feel as if they were too busy to fit me in. Why advertise “express service” when service guys will state “we are too busy make an apmt”? This time I did get “squeezed in” More

by monicajrn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johathan Romero
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2024 -

Lithia Subaru of Fresno responded

Thank you again for taking the time to let us know how we did. In most cases we accommodate walk in appointments through our Express Service. However some days we do get quite busy and our express service can get backed up several hours, depending on the number of walk in, or availability of staff. We do appricate your business and try our best to not having to turn away customers.

December 09, 2024

The service department is easily accessible and efficient. The service wait time is pretty quick. I appreciate that More

by diya1841
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Dec 13, 2024 -

Lithia Subaru of Fresno responded

Diya1841, we really appreciate your great feedback! Our team is available should you require any extra help.

December 08, 2024

Friendly, professional, communicative. Lithia Subaru service is hands down my favorite and only place to service my Forester. My car is 8 years old and runs perfectly. More

by sabrinarobinson72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Avalos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2024 -

Lithia Subaru of Fresno responded

Sabrinarobinson72, we really appreciate your great feedback! Our team is available should you require any extra help.

December 08, 2024

From the moment I pulled up at my scheduled appointment time, to the moment my service rep called me letting me know my car was completed and ready for pick up I had nothing but professional, friendly and More

by srlindsey75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Jepson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2024 -

Lithia Subaru of Fresno responded

Srlindsey75, thank you for your high star rating. We're happy to see that your experience with us was excellent! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!