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Lithia Subaru of Fresno - Service Center

Fresno, CA

4.9
617 Reviews

617 Reviews of Lithia Subaru of Fresno - Service Center

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May 27, 2025

Awesome service as always. Staff very personable and professional. Service was competed on a timely manner. More

by sugar12008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candace Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2025

On time, upfront about costs and finished service while I waited in the customer lobby. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Crews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Kirby
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025 -

Lithia Subaru of Fresno responded

Mike, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

May 25, 2025

Very professional and informative. I was happily surprised how big and clean the place was. Micheal answered all my questions and was polite. More

by izzycleo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Jepson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025 -

Lithia Subaru of Fresno responded

Izzycleo, we really appreciate your great feedback! Our team is available should you require any extra help.

May 25, 2025

Been happy with most things but until that rattle in my dash is taken care of I can't give a total positive review. More

by d_gies806
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johathan Romero
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025 -

Lithia Subaru of Fresno responded

Hello D_gies806, we appreciate you taking the time to leave us this feedback. If you're ever in need of more help, please let us know!

May 24, 2025

I was sent a coupon a couple of weeks ago for 10% off on a service call but it wasn’t good til June. I called and they gave me an appt for May22. When I checked in I was told lithia would honor the coupon e More

by Ablondefish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of person who took my money
May 24, 2025 -

Ablondefish responded

Quality of work was excellent;however, be sure to double check the discount offers and be certain every person in the loop understands the situation. I did not get my discount as I was told I would

May 23, 2025

Very friendly and informative people. They kept me informed on a regular basis and made sure I knew they could take me home if I didn’t want to wait at the dealership until the care was r More

by Mvf1616
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johathan Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025 -

Lithia Subaru of Fresno responded

Mvf1616, we really appreciate your great feedback! Our team is available should you require any extra help.

May 23, 2025

Fixed the problem. Staff was great. I would recommend this dealership to other people who need automotive repair. More

by douglasalevine
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Michael Jepson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025 -

Lithia Subaru of Fresno responded

Douglasalevine, we really appreciate your great feedback! Our team is available should you require any extra help.

May 20, 2025

I always appreciate interacting with John, the service manager. He makes sure things get done properly and well and he goes above and beyond! More

by Robbie
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Deorona
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025 -

Lithia Subaru of Fresno responded

Robbie, thank you for your high star rating. We're happy to see that your experience with us was excellent! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 20, 2025

The Best Customer Service! Everyone is kind, helpful, and pleasant. Brett is absolutely amazing everytime I stop in for maintenance. I cannot see myself ever going to another More

by elle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Kirby
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025 -

Lithia Subaru of Fresno responded

Hi Elle, thank you for taking the time to leave a review for us at Lithia Subaru of Fresno. We're happy we could meet your expectations! Our team is available should you require any extra help.

May 19, 2025

I have had consistently great service and support from the dealership and enjoy the interactions that I get from their staff members. More

by cherylyncrill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Demera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Correa
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025 -

Lithia Subaru of Fresno responded

Cherylyncrill, we really appreciate your great feedback! Our team is available should you require any extra help.

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