Back

Lithia Subaru of Fresno - Service Center

Fresno, CA

4.9
459 Reviews

459 Reviews of Lithia Subaru of Fresno - Service Center

Sort by
November 06, 2024

Easy check in. They kept me informed. They had a nice s waiting room and provided snacks. More

by connie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Cortez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Lithia Subaru of Fresno responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen, Connie. Thank you and we hope to see you again!

November 05, 2024

We have always been treated fairly and had people explain the process for our service. More

by samfer49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Jepson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

Lithia Subaru of Fresno responded

Samfer49, thank you for your kind w Our team is available should you require any extra help. ords! We're happy we could help.

November 04, 2024

I have to be honest because of course that’s what people want so I’m leaving this review for the support and understanding from the manager of the service dept, he was great to work with. As for the service More

by deborahfacio70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Deorona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Neil
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

Lithia Subaru of Fresno responded

Thank you! We take our reviews seriously and are thankful to hear about your visit. We appreciate your feedback! We will pass this along to the management team here.

November 03, 2024

I needed my seat belt adjusted. A young lady showed me how it worked. I drove away feeling comfortable and secure More

by deborah.bailey99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theresa Davis-Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

Lithia Subaru of Fresno responded

Deborah.bailey99, thank you for your kind words! We're happy we could help. Our team is available should you require any extra help.

November 03, 2024

They did very good job of polishing my headlights. Took awhile to resolve the knocking from the engine but happy it wasn't a engine replacement. That would have been very costly repair. More

by BJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Jepson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

Lithia Subaru of Fresno responded

Bj, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Lithia Subaru of Fresno!

November 03, 2024

Always a great visit. Always friendly and thorough. Always discuss what was completed. And quick More

by Joann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Correa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

Lithia Subaru of Fresno responded

Joann, we really appreciate your great feedback! Our team is available should you require any extra help.

November 02, 2024

The staff are always pleasant, professional, and courteous. This dealership offers complimentary beverages and snacks and a comfortable space to sit and wait. More

by Mgguzman460
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

Lithia Subaru of Fresno responded

Mgguzman460, we really appreciate your great feedback! Our team is available should you require any extra help.

November 02, 2024

Convenient, easy in and out, clean, well maintained, courteous staff with great wait area and snacks and beverages.!! More

by judyjh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Correa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

Lithia Subaru of Fresno responded

Judyjh, thank you for your high star rating. We're happy to see that your experience with us was excellent! Please let us know if you have any additional questions about services you received and thank you again for choosing Lithia Subaru of Fresno!

November 02, 2024

Kind ,curteous ,took time to fix the problem and provided a loaner car.Checked to assure replacement part was under warrantee More

by hkhouzam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johathan Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

Lithia Subaru of Fresno responded

Hkhouzam, we really appreciate your great feedback! Our team is available should you require any extra help.

Nov 09, 2024 -

hkhouzam responded

Kind ,curteous ,took time to fix the problem and provided a loaner ca

November 01, 2024

We have had to bring our car to Subaru on three separate occasions to have work done. I have been pleased with all three visits. This most recent visit we had Josh as a service technician. He is a fantas More

by Katrina Steffenson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Nov 08, 2024 -

Lithia Subaru of Fresno responded

Thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback! Please let us know if you have any additional questions about services you received and thank you again for choosing Lithia Subaru of Fresno!

...
11
...