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Lithia Subaru of Fresno
Fresno, CA
642 Reviews
Lithia Subaru of Fresno is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Subaru of Fresno, in California's San Joaquin Valley, became a part of the Lithia Motors family of dealerships in October 2011 after being acquired from Herwaldt Automotive, Inc. We have helped many people from the communities of Fresno, Madera, Clovis, Shaver Lake, Reedley and Dinuba California get into the Subaru car of their dreams. Our Subaru dealership features a wide selection of new Subaru and used Subaru cars, trucks and SUVs. Our inventory includes new models such as the 2023 Outback, Forester, Legacy, BRZ, WRX, Impreza or Ascent.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 642 reviews
February 01, 2014
First of all my salesman was awesome (Chris Nielsen) he helped me buy a car for my wife and son on the same day and worked very hard to make a very complicated deal very easy for me. I'm not impressed at a helped me buy a car for my wife and son on the same day and worked very hard to make a very complicated deal very easy for me. I'm not impressed at all with the service dept. I have had two Subarus serviced here and had to bring the cars back every time for very basic, obvious things. I had the timing belt changed on my 2004 legacy but when I got it home the drive belt was installed incorrectly so rather than drive it back I had to fix it myself so as to not cause damage while returning to Lithia Subaru. This may not seem like much but when you have them do such an important job and see simple, stupid mistakes you wonder what else they may have missed. This kind of damaged my confidence in Lithia service but I figured I would give them another chance when we bought or 2009 Impreza. I brought it in for an oil change and they informed me that there was a recall on the emission program in the ECU so I had them take care of it. When I picked up the car it idled rough and almost stalled every time I stopped at a light. I had to bring it back two more times, the second time the mechanic got in the car with me to test drive it, before we left the parking lot it was immediately obvious to him that it wasn't running right and he said he must have forgot to run it at idle long enough for the computer to recalibrate. But this was the second time I brought it back after the original service!!!! It seems to me that if they had any type of quality control system in place all of my problems would have been caught before leaving the shop!!!! I'm just about to my 60000 mile service but I don't care if I have to drive a hundred miles and get a hotel, I won't be taking my cars back to Lithia Subaru!!! More
by mdodt65
Employees Worked With
I dont remember service managers name
December 14, 2012
I was shopping around the entire state of California for a new Legacy Limited 2.5 loaded...to my surprise Fresno Subaru had as big or bigger selection of Legacys than the biggest dealerships in California; a new Legacy Limited 2.5 loaded...to my surprise Fresno Subaru had as big or bigger selection of Legacys than the biggest dealerships in California; including Irvine, San Francisco and Sacramento. I did not feel like I had to drive 4 hours away for a deal, so I thought I'd give Fresno a shot at earning my business. I am a first time Subaru buyer, but I did spend several weeks going through an exhaustive comparison of cars in the 30k price range and the Subaru won in just about every category hands down; and Fresno Subaru won in every category against other dealerships. Grant Coleman was the internet salesman I exclusively dealt with. We negotiated price, terms, etc thru email and texting; was quite fun and easy. When I arrived I was greeted by Grant who had my new beauty ready to go and all the paperwork finalized. Total time spent at the dealer was approx 45 minutes. I highly recommend anyone buying a new car to consider doing it online thru the Internet Sales Manager, as I did with Grant. I will be driving to Fresno from Visalia for all my services and look forward to purchasing my next Subie at Fresno Subaru. Great job Fresno. Steve More
by Steve-Oh
