Lithia Subaru of Fresno

Best car buying experience!! Go see Mason to buy your car! This was hands down the best car buying experience we could have hoped for! Mason Monson was our sales consultant. We were coming from out of state sp This was hands down the best car buying experience we could have hoped for! Mason Monson was our sales consultant. We were coming from out of state specifically to buy the Subaru Crosstrek with a manual transmission which was not available in the state we live in. After a few phone calls back and forth, the deal was made over the phone very quickly. He even sent pictures of the car to my phone! Mason came to get me and my family at the airport and was very attentive to our questions and knowledgeable about the car. Not only did we get a great deal on the car, we also got great financing through them too. The whole process went very smoothly and we couldn't be happier with the Subaru crosstrek. If you are thinking of buying a Subaru, go see Mason! He loves cars and you can tell he wants you to love the car you buy as well. More

Tony made for the best car buying experience possible I've bought many new cars over the years. This was the best ever experience. We are not "babes in the woods"...we know everyone involved is there fo I've bought many new cars over the years. This was the best ever experience. We are not "babes in the woods"...we know everyone involved is there for the cash. And to squeeze the buyer to the limits, when possible. No value judgement intended. It's the business. But this just *seemed* like a pleasure. We came in not intending to buy. And, we never fell in love with the car before the deal was made. So, it was going to be harder to screw us. But, Tony made the process smooth. If we got boned, it didn't hurt. I'd buy a car from him again in a minute. And will. The overall process at the dealership seemed comfortable and streamlined. We'll see about the after-sale service as time goes by. Thanks, Tony. More

Outstanding service and outstanding car!!! Russell was a wonderful sales person. He was so very patient in explaining all the different models and features. He really listened to what we wanted Russell was a wonderful sales person. He was so very patient in explaining all the different models and features. He really listened to what we wanted. We could not be happier with our Subaru Outback. We have taken "Subie" on her first outing in the mountains and she handled great! This dealership rocks, no heavy sales pressure, just great service! More

A great riding car and wonderful service We love our new Forester. Chris gave us great attention and answered all our questions. We think we will be very happy driving this Subaru. We love our new Forester. Chris gave us great attention and answered all our questions. We think we will be very happy driving this Subaru. More

Came back second time I got a good deal on a good solid safe carSubaru Legacy and my son drove it and when it was time for him to get a car he test drove many of the other I got a good deal on a good solid safe carSubaru Legacy and my son drove it and when it was time for him to get a car he test drove many of the others and decided to get 2015 Subaru Legacy so now there's two in the family . More

Friendly Service Scheduled a time and date and wasn't able to make it. Service worker called and kindly rescheduled. Friendly staff while I was there with complimentar Scheduled a time and date and wasn't able to make it. Service worker called and kindly rescheduled. Friendly staff while I was there with complimentary donuts and coffee! More

New Subaru Purchase I started looking for a new Subaru Outback in Bakersfield, where I live and was unsatisfied by the local dealership so I checked out Lithia Subaru onl I started looking for a new Subaru Outback in Bakersfield, where I live and was unsatisfied by the local dealership so I checked out Lithia Subaru online and inquired about a couple of Outbacks they had listed. I received a reply from Chris Nielsen within the hour. The next day I called and we discussed what I was interested in and Chris invited me to drive up to Fresno. I drove up that evening in a Toyota Highlander and drove home happy in a 2015 Outback. More

Outstanding customer service from the service department I only have 3000 miles on my new Impreza Sport Wagon and I've already had three tires replaced due to road hazards (nails and tree branches). I purcha I only have 3000 miles on my new Impreza Sport Wagon and I've already had three tires replaced due to road hazards (nails and tree branches). I purchased my new care from Capital Subaru in San Jose but live closer to Fresno. Even though these dealerships are independent franchises Lithia went out of their way to support my needs. No hassle, great service and they even had their duty driver drop my wife and I off at Costco and picked us up when they were done. They replaced two tires and did my first oil change and it didn't cost me a dime. Best price ever...!!! I"ve used the service department twice now and am very pleased with Lithia. They have my business from now on for sure. More

We(my wife & I) started our day at CarMax looking for a late model new car, and because we had done some research, we were looking for a Subaru. However, they only had one on the lot and it had far more a late model new car, and because we had done some research, we were looking for a Subaru. However, they only had one on the lot and it had far more miles than we wanted and was not the model we wanted, so we moved on. We then came to the Subaru agency and met John. He was very friendly, thoroughly explained things, and eager to show us around. We looked at two used Foresters in the back of the lot, but they both had over 70,000 miles and we didn't really want that. He showed us three different models and we were really impressed with the Forester model with the adjustable front seat (my wife is 5 ft. Tall and it is much more convenient for her). We had to leave to get something to eat, but told John that we would be in touch. After a late lunch, we decided to look at a Mazda 5. The salesmen there was a little overbearing for each of us, but he talked us into a drive. Neither one of us were all that impressed with the all around vision and the comparatively rough ride. When we returned to the dealership, he quoted us a price and said this is a really good deal and if we didn't take it now, we would be out of luck. With that, we left. We then called John to see if we could drive the Forester. He said yes, and so we went back to the Subaru show room. When both Sandy and I drove it, both of us were so impressed with the all around vision when driving. Also, the ride and comfort was far superior to the Mazda. John was especially good at explaining things about the car and answering our questions. Sandy is quite knowledgable about interior design and color, since she was an interior designer for several years herself. You did have one on the lot that answered all her needs and made us both happy. John and I worked together on coming to a satisfactory purchase price. So Sandy and I moved to the office of Jerry Stockdale to do the finance part the deal. Jerry was friendly and seemed to be very knowledgeable. He convinced us to purchase the added safety and security service. We have already used that service by some bad luck of having a flat tire (a nail) while driving on the #168 freeway in the rain. We called on our cell phone to the number on our card, a service man came and replaced the flat with the spare, and we were on our way. The next day we drove to your garage and the tire was fixed and we were on our way again. Who would have thought that with only 725 miles on a new vehicle that we would be using that service. We were very impressed and thankful to have purchased that added service. Also, I must tell you that we love to drive our Forester! The drivers seat is so comfortable and the lumbar adjustment is wonderful. More

Having just purchased a 2014 Subie OB from Lithia, I was grateful for the staff's willingness to work with me not only with the sales price, but with obtaining the car and adding the accessories I wanted. T grateful for the staff's willingness to work with me not only with the sales price, but with obtaining the car and adding the accessories I wanted. The entire experience left me feeling like my needs were heard and that both parties were being reasonable with all negotiations. Kudos to Grant in the warranty department for his knowledgable, soft-sell, value-added approach toward extended warranties. In all my interactions with staff, I was pleasantly surprised that I could trust their intent to work with me and honor my requests to the best of their ability. I would not hesitate to recommend this dealership to my friends. More