Lithia Subaru of Fresno

Great experience except the Finale Everything except the final sales pitch for GAP, Oil Change, and Extended warranty went well. Sarah was awesome. We were qualified for the 0.9% finan Everything except the final sales pitch for GAP, Oil Change, and Extended warranty went well. Sarah was awesome. We were qualified for the 0.9% financing quickly. Had some wait time and then in to the finance manager to sign paperwork .......and a sales pitch for GAP insurance, Oil Change, and Extended warranty. Finance guy was friendly and efficient...I just didn't see the additional items coming until we were sitting down in his office. Should have stepped out of office and talked things over with the wife but we had been at dealership abit and feeling tired. Felt somewhat pressured. Finance guy just doing his job and I get that. Regret now about getting the Oil changes and the extended warranty. My bad. Overall, my experience with Lithia was good and will recommend to others. More

Friendly service Service was quick and friendly. Maybe a bit pricey for just an oil change and air filter change. Love my Subarus and the dealership has been very he Service was quick and friendly. Maybe a bit pricey for just an oil change and air filter change. Love my Subarus and the dealership has been very helpful. More

not fast but otherwise great, and dog friendly This dog friendly service dept wins my business. They're busy and even having an appointment doesn't save you from a wait. But you can bring a dog int This dog friendly service dept wins my business. They're busy and even having an appointment doesn't save you from a wait. But you can bring a dog into their waiting area which is pretty cool. Everyone is friendly & helpful and I really trust their work. Keep in mind that when your car is finished and you have your paperwork for the cashier, you aren't necessary finished waiting. .. More

Stress free Everything went very smooth. I was able to get a car I was very happy with at a price I was happy with. Just wish I had came here on previous car buys Everything went very smooth. I was able to get a car I was very happy with at a price I was happy with. Just wish I had came here on previous car buys. More

Excellent Experience This is my first Subaru and my first dealing with Lithia, but is far from the first time buying a new car. I was very pleased with the low-key, let's This is my first Subaru and my first dealing with Lithia, but is far from the first time buying a new car. I was very pleased with the low-key, let's drive it and talk, make us an offer and see what we can do attitude ... and the no hassle deal we agreed to. A little over a thousand miles on the new Crosstrek, and so far ... absolutely love it. More

Super Super Subaru Lithia was busy but we never felt abandoned while sales people helped others. Chris was very informative and helpful. We are having fun with all the " Lithia was busy but we never felt abandoned while sales people helped others. Chris was very informative and helpful. We are having fun with all the "bells and whistles" the car has on it. We took it 150 miles for Thanksgiving and it was a godsend in some foggy patches. The features on the car helped navigate those foggy areas where we felt safer than ever before in similar situations. More

Do not buy from them We normally purchase our cars from the same dealer, but we were unable to find what we were looking for. We had found a Jeep at this Fresno Subaru dea We normally purchase our cars from the same dealer, but we were unable to find what we were looking for. We had found a Jeep at this Fresno Subaru dealership. After speaking to the sales man John several times we informed him on Thursday evening 12/4 that we would be making the 2 hour drive first thing in the morning and that we already had cash for our purchase. Friday morning as we left our home town we called to let him know we were on our way. We spoke to two people that morniong and they let us know John was not in yet but he had let them know we were coming and we were even told that John had taken the car for a drive Thursday evening to make sure it was good to go. We drove two hours and as we were getting off the freeway John called and told us they just sold the jeep. Really??? since we were already there we went to the dealership anyway. John never showed his face. We did speak to the manager of sales and his responce was, "well did you go look in the jeep, the inside is not in great shape anyway." We knew the shape of the vehicle and it was perfect for our daughter. Thursday night we even offered to give our credit card to hold the jeep and John said, "no Worries", it will be here for you when you get here. My husband and I both took the day off work, put into actiohn a plan with my daughters teachers to surprise her, had cash in hand, drove 2 hours because we were told the car would be there and ready for us when we arrived.. WAY TO GO! Awesome Customer service!! NOT!!! Do not trust this dealership or there sales people.. More

Service at Lithia Subaru of Fresno Love the ability to schedule appointments online. Service was waiting for me and took good care of me and my car. After servicing my car, Jacbo sat do Love the ability to schedule appointments online. Service was waiting for me and took good care of me and my car. After servicing my car, Jacbo sat down with me and went over everything they did. Very friendly and professional staff. I saw inside the service department area. Service bay areas were very neat and clean. Gives great confidence that they really care about you and your car. More

Fantastic Experience Buying a car! This is the first time I ordered a car (2005 Subaru Outback) with everything I wanted in it. Frank and Russell made the ordering process easy and the This is the first time I ordered a car (2005 Subaru Outback) with everything I wanted in it. Frank and Russell made the ordering process easy and the car came in on time. Ed Monson taught me all the features when I took delivery and stayed late to make sure everything was done before I drove it home. I love this car. It does everything they said it would do. Everyone at the dealership have been friendly and helpful. I will recommend Lithia Subaru to everyone. More

Enjoyable Buying Experience! I had an appointment with Ed, but Mason Monson took over. What a great young man, very knowledgeable about cars in general. LOVE my surbaru! I had an appointment with Ed, but Mason Monson took over. What a great young man, very knowledgeable about cars in general. LOVE my surbaru! More