Lithia Subaru of Fresno

Bad Experience Turned good by Honest Salesperson Experience started out terrible! (Travis Brown knows salesperson that was to aggressive, pushy and arrogant. We were leaving until Travis showed up w Experience started out terrible! (Travis Brown knows salesperson that was to aggressive, pushy and arrogant. We were leaving until Travis showed up with a more realistic attitude. His genuine and honest approach is what made us stay and work out a deal with him. He should really be credited and recognized for the sale because of his approach and attitude. More

All Smiles! :-D I walked into the dealership with high hopes of purchasing my 1st Subaru and was kindly introduced to Catarino. He made my experience exceptional and I walked into the dealership with high hopes of purchasing my 1st Subaru and was kindly introduced to Catarino. He made my experience exceptional and I was so elated to drive away in my new Subaru that day! Could not have asked for a smoother transaction. More

First service on my new car. They changed the oil and rotated the tires. They were fast and friendly. I thought they might wash it but I hadn't asked them to do that so I am not They changed the oil and rotated the tires. They were fast and friendly. I thought they might wash it but I hadn't asked them to do that so I am not complaining. More

Final delivery needs attention Staff was friendly and helpful. The work done on my car was done well and as promised. The final deliver of my vehicle needs more attention. I had Staff was friendly and helpful. The work done on my car was done well and as promised. The final deliver of my vehicle needs more attention. I had to go find my car in the parking lot. No one went over with me the work done on my car. More

Friendly and Helpful Friendly and helpful sales staff. Victor explained many of the gadgets in the car I bought. Ed was helpful too, over the phone and email. Thanks guy Friendly and helpful sales staff. Victor explained many of the gadgets in the car I bought. Ed was helpful too, over the phone and email. Thanks guys. More

Awesome Crosstrek I knew I wanted a Subaru and I knew which car I wanted. I enjoyed the knowledge and friendliness of Chris as my salesman. He made the process extremel I knew I wanted a Subaru and I knew which car I wanted. I enjoyed the knowledge and friendliness of Chris as my salesman. He made the process extremely painless. I truly enjoy the car. More

Routine service Andrew answered all my questions. Antonio helped me with adjusting the bass on my audio system. Everyone is always helpful and knowledgable. Nice w Andrew answered all my questions. Antonio helped me with adjusting the bass on my audio system. Everyone is always helpful and knowledgable. Nice waiting area. More

Easy, helpful... again. This is our second Subaru from Lithia Fresno and our experience was similar both times. We felt welcome to look, ask questions, take test drives to d This is our second Subaru from Lithia Fresno and our experience was similar both times. We felt welcome to look, ask questions, take test drives to determine which Subaru was best for this time - and being able to do so made all the difference. Then Ed Monson helped us determine our priorities without pressure and found a great deal for us on a pre-owned Forrester. We didn't come prepared to buy that day and everyone was great about giving us time to put the details together. Ed made sure we know how the car worked AFTER it was a sale - not just to get one. Go see Ed. He knows these cars! More

Excellent We had an excellent expierence at lithia Subaru of Fresno. Victor showed us several vehicles and was very knowlegable. With his help we were able to We had an excellent expierence at lithia Subaru of Fresno. Victor showed us several vehicles and was very knowlegable. With his help we were able to pick out a vehicle that suited our needs. Thank you! More

My best car buying experience ever I highly recommend Lithia Subaru. I bought a new 2015 Legacy last week. No pressure was ever applied to me and I felt like I was in charge from the be I highly recommend Lithia Subaru. I bought a new 2015 Legacy last week. No pressure was ever applied to me and I felt like I was in charge from the beginning to end. Chris Nielsen was my salesman. He was very friendly and helpful. He explained how all the features work on the car. We had reached an agreement on the price of the car over the internet--I was very happy with the price. I was turned over to Frank Perez so he could show me options I could purchase (extended warranty, oil changes, etc). I thought "here comes the pressure". But no! Frank showed me a list of options and asked if any appealed to me but that I did not have to buy any of them. I chose a couple of them and things moved fast. Walking around the showroom, I saw how other salesmen talked to customers. Everyone was so friendly and no pressure was applied. Lots of dealerships say they offer a "no pressure" approach, but most don't really mean it. Lithia Subaru does mean it. More