Lithia Subaru of Fresno

Best Car Ever! I love this place. I have been here twice with my car. I had appointments both times, but when I arrived early they got me right in, no waiting. Ev I love this place. I have been here twice with my car. I had appointments both times, but when I arrived early they got me right in, no waiting. Everyone was very friendly and helpful. The waiting area is clean and comfortable. I love the car and feel confident bringing it here for service. More

Great Car Buying Experience I had been researching and test driving cars for about 2 years and have had a variety of experiences from several dealerships, 8 to be exact. I'm not I had been researching and test driving cars for about 2 years and have had a variety of experiences from several dealerships, 8 to be exact. I'm not the type to purchase anything spontaneously on the spot and I wasn't in a hurry to purchase a car so I made sure each sales associates knew that. 5 out of the 8 dealerships still asked me "what it would take to get me into a car today" and further pressured me into typical car salesman tactics. Tony Broudian and Victor Bravo did not. I had the most experience with test drives and paperwork with Tony. Tony is a salesman, and I mean no negative connotation to that. He wants to sell you his product because he knows it is good, but at the same time is very mindful and aware of your demeanor and intentions. He wants you to make the decision for yourself, which I greatly appreciated. I would say, people in general want these types of decisions to be of their own and not coerced by someone else. I visited each dealership on multiple occasions because 1) I found out different things I like/dislike about each vehicle on each test drive and 2) I wanted to find a sale associate that in my perspective deserves the sale and would result in a positive experience for myself and future buyers. I did not want to support the type of sales associate who thrive on taking advantage of individuals who are susceptible to old school sales tactics. I completed the financial paperwork with Mason. Mason has a very concise system for signing documents and thoughtfully explains each document so that it doesn't get overly complicated for the buyer, which it can because there are a lot of agreements and documents to sign. I appreciated his organization, clarity, and not putting us in his office where the AC persistently pushes out hot air. I only test drove one car with Victor, but I have to say it was one of the most memorable and enjoyable experiences. He approached me like a fanatical Subaru owner who wanted to show off all the features of his car that were not on the website and that I did not fully understand from reading articles online. He was selling his passion for Subaru just as much as he was selling the car. Had I been more spontaneous, I may have purchased the vehicle. More

Great! Very honest and friendly experience. I would recommend the car and dealership to my friends. This is the third car I have bought from Lithia. Very honest and friendly experience. I would recommend the car and dealership to my friends. This is the third car I have bought from Lithia. More

Service Kris Sarra is top notch. Made me feel my business is appreciated. I dropped in without an appointment and was greeted promptly and work was comple Kris Sarra is top notch. Made me feel my business is appreciated. I dropped in without an appointment and was greeted promptly and work was completed in on time. More

great service Came in for 1st oil change - service was very fast leaving very little time to sit an relax with a cup of coffee - was expecting to have to wait much Came in for 1st oil change - service was very fast leaving very little time to sit an relax with a cup of coffee - was expecting to have to wait much longer More

Best service ever The Express service was just that ... done within one hour as promised. I came when I wanted to come. The car was immediately processed in. The expect The Express service was just that ... done within one hour as promised. I came when I wanted to come. The car was immediately processed in. The expected service was done within the expected time. More

Service between normal requirements I needed a left front headlight replaced and also asked that the oil be checked as well as tire pressure and wanted a full service car wash. Everythi I needed a left front headlight replaced and also asked that the oil be checked as well as tire pressure and wanted a full service car wash. Everything was done as required in a very timely manner as quoted. I also discussed possible future needs with Jacob. He is always friendly and courteous and ready to answer or explain any issues. Even though I live in Mariposa, I choose to deal with Subaru in Fresno knowing that they will take good care of me. More

Tec kept me informed on the status of the service The tec kept me informed every step of the way, she kept me informed on issues founded. She gave me the opportunities to make my own decisions on repa The tec kept me informed every step of the way, she kept me informed on issues founded. She gave me the opportunities to make my own decisions on repairs. More

Awesome staff in service! I recommend your dealership and especially the Service Department. The staff always greet me and make me feel welcome. Service Manager Chris stepped u I recommend your dealership and especially the Service Department. The staff always greet me and make me feel welcome. Service Manager Chris stepped up to help when I needed it the most to resolve a small concern and made the wife and I feel like important customers. Thank you Service staff for keeping me loyal to Lithia Subaru! Bobby Swift More

Friendly and speedy Everyone is so friendly and helpful, even The other customers in the waiting room were friendly. I Was in out in no time and onto other things. Everyone is so friendly and helpful, even The other customers in the waiting room were friendly. I Was in out in no time and onto other things. More