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Lithia Subaru of Fresno

Fresno, CA

4.9
650 Reviews
Lithia Subaru of Fresno is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Subaru of Fresno, in California's San Joaquin Valley, became a part of the Lithia Motors family of dealerships in October 2011 after being acquired from Herwaldt Automotive, Inc. We have helped many people from the communities of Fresno, Madera, Clovis, Shaver Lake, Reedley and Dinuba California get into the Subaru car of their dreams. Our Subaru dealership features a wide selection of new Subaru and used Subaru cars, trucks and SUVs. Our inventory includes new models such as the 2023 Outback, Forester, Legacy, BRZ, WRX, Impreza or Ascent.
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5212 N Blackstone Ave

Fresno, CA

93710

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Showing 650 reviews

February 15, 2024

Oh boy this has been worse than a small car dealership experiences I've had. Originally, I worked a deal out with the sales guy. That went okay. Then it progressed to the finance guy Kyle. The numbers jum More

by martinez390
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Grant Coleman
2.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle McIntosh
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex
August 05, 2022

Just moved to CA from MD. Worst Subaru experience ever. 6 hours waiting to glue a shield back onto the ambient air sensor. Tried to charge me $570.00!!! It's $190.00 just to p More

by B_shaffer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cristian Brown
Aug 14, 2022 -

Lithia Subaru of Fresno responded

B_shaffer, thanks for reaching out to us. We work hard to provide each of our clients with the best automotive experience, but it sounds like we really let you down. If you would like to discuss this further please reach out to our Service Manager, he will be more that happy to assist you. He can be reached at 559-438-6200.

May 24, 2022

New remodeled dealership looks great. Jason went above and beyond to get us into a car that fit our families needs, of course that car wasn't available but he was able to reserve us one w More

by kb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Breed
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2022 -

Lithia Subaru of Fresno responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen, Kb. We will be sure to pass this along to Jason. Thanks again we appreciate your business.

April 20, 2022

Very easy transaction, pricing is what it is. Customer service made up for it. We’ll be back More

by Outback
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ramzy Saleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Breed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2022 -

Lithia Subaru of Fresno responded

Outback, thank you for your kind words! We're happy we could help. If you have any further questions, please give us a call. We're always happy to help!

April 07, 2022

If you are looking for a car there is no better straight up guy that knows about the product than Victor Bravo. He is a no pressure sales person that would love to talk Subaru. He make you feel like you ne More

by Snoopy23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2022 -

Lithia Subaru of Fresno responded

Snoopy23, thank you so much for your feedback! Victor Bravo will be very happy to hear about your kind words and high star rating! We want all our customers to feel this way when leaving our dealership!

February 27, 2022

Wonderful dealership experience! Kyle McIntosh was personable and helpful through our whole car buying experience. Knowledge and understanding of the platform goes a long way, but li More

by Mikey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Demera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramzy Saleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle McIntosh
Mar 03, 2022 -

Lithia Subaru of Fresno responded

Mikey, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any further questions, please give us a call. We're always happy to help!

August 16, 2021

I bought a car 3 years ago. How can I see your utube videos. Had a great experience. I would do it again. Great costomer. Service. More

by eazybarriga
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Monson
Aug 19, 2021 -

Lithia Subaru of Fresno responded

Eazybarriga, we really appreciate your great feedback! Not sure what You Tube videos you are referring too. Please reach out to the dealership at 559-438-6200. Thank you.

June 16, 2021

Absolutely the most positive customer service experience ever! Alex is professional, thorough, easy going and effectively communicates, no pressure. Highly recommended. We will return again. More

by ma4nana4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Pimentel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2021 -

Lithia Subaru of Fresno responded

Ma4nana4, we really appreciate your great feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 06, 2021

We purchased a Forester 2018 pre owned certified in February and after a few hiccups, i have to give this dealership a 5 stars. Thanks to the General manager and his team, we are really happy and you h More

by Llarin970
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Perez
Apr 07, 2021 -

Lithia Subaru of Fresno responded

Llarin970, thanks for your great review, and for giving our dealership such a high star rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 05, 2021

Took my 2008 Impreza in to have the oil pressure switch sensor replaced, oil change, and the tpms light checked. They took care of everything! More

by kailuanative
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2021 -

Lithia Subaru of Fresno responded

Thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback!

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