Lithia Springs Ford

When I called to set up an appointment I told the operator it needed to include servicing the transmission. I was told to come on in and it would take three hours. When I checked it I was told I nee operator it needed to include servicing the transmission. I was told to come on in and it would take three hours. When I checked it I was told I needed to make an appointment to have the transmission serviced and it would take a day or two. The service I received was great except now I have to return to the dealer at another time to have them look at the transmission on my 2020 F150. I live 30 minutes away and this is very inconvenient! More

We had our new ford explorer serviced and the service was excellent. Enjoy having the points excellent. Enjoy having the points More

I love my new 23 Ford Bronco Outerbank; excellent car buying experience. Lithia Springs Ford staff were professional, knowledgeable about my vehicle, and courteous. buying experience. Lithia Springs Ford staff were professional, knowledgeable about my vehicle, and courteous. More

I LOVE my new 23 Bronco Sport Heritage edition. Probably one of the easiest car purchases in my life. Probably one of the easiest car purchases in my life. More

My service advisor Mr Asinia Kwesi was very knowledgeable and showed me the utmost professionalism. It was a pleasure to bring my vehicle here! and showed me the utmost professionalism. It was a pleasure to bring my vehicle here! More

Got a part shipped from parts department and Chico went above and beyond to get the part to me . Could not say enough about this man , he definitely needs a pay raise. Thank you Chico for everything you di above and beyond to get the part to me . Could not say enough about this man , he definitely needs a pay raise. Thank you Chico for everything you did for us.. More

Great car buying experience. Lithia Springs Ford staff were knowledgeable about the vehicles, and very courteous. Lithia Springs Ford staff were knowledgeable about the vehicles, and very courteous. More

Out of all the different dealerships I visited Ford was the most professional and helpful dealership. O was listened to and Mr Willie and Andre heard me. They were very accommodating. The perfect car and p the most professional and helpful dealership. O was listened to and Mr Willie and Andre heard me. They were very accommodating. The perfect car and price I had in mind. I was thrown off by Tim applying pressure to purchase the warranty. I could not get Tim to understand I'm on a fixed income. I felt like he may have known something was wrong w the car. I gave in to the pressure. I was almost in tears. I came so close to leaving. That was the only bad spot of my experience. I have PTSD and my coping skills are thrown out the window w under stress. Andre had mentioned the warranty and that was that. Mr Willie was a blessing. More

Service was efficient and customer service was excellent. I was alerted every step On the status of my vehicle. I was alerted every step On the status of my vehicle. More

Richard Smith always makes my service trip worry free. No hassle! I feel I can trust Richard to do me right. No hassle! I feel I can trust Richard to do me right. More