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Lithia Springs Ford
Lithia Springs, GA
456 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 6:00 AM - 6:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 6:00 AM - 6:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 456 reviews
August 14, 2022
Made an appointment to test drive. Told sale person I was coming from an hour and half away. She assured me vehicle would be pulled up front and ready to drive. Got there the next morn Told sale person I was coming from an hour and half away. She assured me vehicle would be pulled up front and ready to drive. Got there the next morning and the vehicle was not ready. They MAY have it ready in 3 hours. Price was +$10k markup. Drove to dealer closer to home and walked out with the car I wanted. zero mark uo. Will never do business with Lithia Springs Ford, terrible service. More
by jh
Employees Worked With
Not listed
August 13, 2022
I bought my Ford Focus in for 85,000 mile oil change on Monday August 8, 2022. Richard immediately signed in my car for service He greeted me and told me to relax in waiting area until my car was finished. Monday August 8, 2022. Richard immediately signed in my car for service He greeted me and told me to relax in waiting area until my car was finished. In less than an hour my car was ready. Richard is always very pleasant and knowledgeable with my service. I received 5 star service. Sylvester Wright More
by slybull
Employees Worked With
Richard Smith
August 06, 2022
Kahlil was amazing! I arrived to my appointment a few minutes late and when I pulled in he greeted me without hesitation. He ensured me my Service would be completed qu I arrived to my appointment a few minutes late and when I pulled in he greeted me without hesitation. He ensured me my Service would be completed quickly yet meticulously. As a disabled veteran I truly appreciate this type of service. My last experience at this same dealership wasn’t as great. I look forward to working with Kahlil again. More
by Coach Lola
Employees Worked With
Kahlil
July 22, 2022
Excellent sales, service and parts department. Employees are kind, courteous and know how to take care of customers needs. Great overall experience at this dealership! Employees are kind, courteous and know how to take care of customers needs. Great overall experience at this dealership! More
by davidcannon3
Employees Worked With
Tim Black, Chad Cherry, Tom Matthew, Richard Smith
July 21, 2022
Glenn and his team has once again taken very good care of my car buying needs. I can’t express my deepest gratitude from a veteran. Thank you again my car buying needs. I can’t express my deepest gratitude from a veteran. Thank you again More
by Gold4libra
Employees Worked With
Glenn, Richard Smith
July 21, 2022
Both sales and service are great! We have purchased four vehicles over the past twenty years. Each purchase has been an easy process. The last one was one of the best experiences. We have purchased four vehicles over the past twenty years. Each purchase has been an easy process. The last one was one of the best experiences. Thanks Glenn! Service is spot on and we only use Lithia Springs for service on our car. Thanks Richard and Khalil! More
by John
Employees Worked With
Richard Smith
July 11, 2022
The sales team at this dealership is outstanding in every way. Great service, attention to detail. I am happy with my deal and all the work by the team to ensure I had all the correct items at the point of way. Great service, attention to detail. I am happy with my deal and all the work by the team to ensure I had all the correct items at the point of sale. Chad is an outstanding sale manager and cares about his clients!! Tim in finance did an outstanding job of explaining the additional package for purchase with my mustang. This makes my 30th vechilepurchase at this dealership!! Thank you Jim More
by jhelms65
Employees Worked With
Chad Cherry, Richard Smith
July 10, 2022
Thanks Khalil! Great customer service. Thanks also to the nice gentleman transporting me to the car rental. My car was repaired and in a timely manner. Great customer service. Thanks also to the nice gentleman transporting me to the car rental. My car was repaired and in a timely manner. More
by Justsandd
Employees Worked With
Khalil and Customer Transporter for dropping off and picking up
July 09, 2022
Excellent! !! Rick Cothran is an outstanding Service Associate. He is kind and gives personal service--- caring about the customer and the car. !! Rick Cothran is an outstanding Service Associate. He is kind and gives personal service--- caring about the customer and the car. More
by lhughes
Employees Worked With
Rick Cothran
