Lithia Springs Ford

I can’t say enough great things about my service advisor, Jerald! Every time I bring my car in, he makes the entire process smooth, efficient, and stress-free. He truly cares about my service experience from Jerald! Every time I bring my car in, he makes the entire process smooth, efficient, and stress-free. He truly cares about my service experience from start to finish. From the moment I arrive, I know I'm in good hands. Jerald always makes sure my vehicle is taken care of properly, and he takes the time to explain everything clearly without ever pushing unnecessary services. Best of all, he's incredibly respectful of my time—I never feel like I’m stuck waiting around longer than I should be. It’s rare to find someone this consistent, professional, and genuinely helpful. Thanks again for always going the extra mile. Highly recommend!!!! Bro deserves a major pay raise. More

we purchased a new 2024 Expidition ,, we had about 4 weeks and needed oil change called Chris who advised that a portable oil change truck could do change at our business, he had Bernie come out the nex weeks and needed oil change called Chris who advised that a portable oil change truck could do change at our business, he had Bernie come out the next day and was done. great response. they have done it 2 times now have 9000+ miles about 6 weeks. This is 6th Expidition first 1996. More

This dealership makes me feel like I’m apart of their family. I give their service department all tens in trustworthiness and affordability. family. I give their service department all tens in trustworthiness and affordability. More

Great service , great service advisor,been going there for close to 20 years now... Keep up the good work for close to 20 years now... Keep up the good work More

My service tech was great. He communicated with me as needed and they completed the repairs in a speedy manor. I use this dealership a lot with my fleet vehicles and always hav He communicated with me as needed and they completed the repairs in a speedy manor. I use this dealership a lot with my fleet vehicles and always have a great experience. Thanks team. More

My Service Tech, Heather, always goes above and beyond for me. She is very friendly and extremely competent. She gets you in as quickly as she can (usually same or next day), keeps you informed of the p for me. She is very friendly and extremely competent. She gets you in as quickly as she can (usually same or next day), keeps you informed of the progress of repairs, and arranges whatever you may need while your vehicle is being serviced - whether it's a ride to wherever you need to be or arranging a rental. I will not take my vehicle anywhere else while Heather works there...there is no need to go anywhere else. 5-star service! More

Always treated with an value customer mindset with the service departmart. Will be calling for wheel lug nuts for my Focus. service departmart. Will be calling for wheel lug nuts for my Focus. More

The whole team at Lithia Springs Ford was able to make are buying experience very comfortable and easy. Thanks Team Lithia Springs Ford!! are buying experience very comfortable and easy. Thanks Team Lithia Springs Ford!! More

Highly recommend the sales team at Lithia Springs! Very satisfied with my experience. Chase tocks! Very satisfied with my experience. Chase tocks! More

I'm very professional. Excellent customer service, very informative, concerning customer need timely work and keeping the customer informed as we wait and go through the pr Excellent customer service, very informative, concerning customer need timely work and keeping the customer informed as we wait and go through the process of getting the work done. More