Lithia Reno Subaru

I started looking at buying a Subaru Outback in August 2012. I stopped in at Lithia Subaru while I was in Reno for a UNR football game and met Jesse Watkins. He came across as credible and knowledgeable, 2012. I stopped in at Lithia Subaru while I was in Reno for a UNR football game and met Jesse Watkins. He came across as credible and knowledgeable, two things that I look for when making any major purchase. Fast forward to April 2013, that’s when I decided I was ready to buy. After exhaustively researching Outback models, options and prices, I was ready to negotiate. I looked at purchasing locally, but was able to negotiate such a great price with Jesse and Lithia Subaru I decided to buy from Lithia. Don’t let this get around, but Jesse even provided me with transportation to Reno! (he spent 3hrs of his time to make this happen). Once at the dealership, the transaction was smooth and they were even able to arrange a lower interest rate than the financing that I had pre-arranged. Kudos to Jozef Szuhai in the finance department for the great job he did finalizing all the paperwork and getting me on my way. If I knew that buying a new car was going to be so painless, I would have retired my Infiniti Qx4 with 267.000 miles sooner! More

Chad (my salesman) was great, but Jonathan (the person in finance) was far from professional. He signed me up for a $799 service package that not only did I not want, but it becomes useless when I move out o finance) was far from professional. He signed me up for a $799 service package that not only did I not want, but it becomes useless when I move out of state next week. I never blamed him specifically, but he immediately became defensive when I asked why/how this had happened. Upon canceling the service plan, I was informed that my monthly payments will still reflect the addition of the oil plan (it will only subtract $799 from the overall price of the car). I fixed this error over a month ago and still have yet to see the $799 reduced from my loan. I was initially happy with my car buying experience as well as the price I paid for my car, but after seeing this addition on my first loan statement, everything went downhill from there. Chad remained professional the entire time, but I wish Jonathan had handled the situation better. More

I'm a single mother of two kids with a more than full time job outside the home. My time is valuable, and my time is limited. I had done my research and knew what I wanted, but was willing to travel to g time job outside the home. My time is valuable, and my time is limited. I had done my research and knew what I wanted, but was willing to travel to get a fair price and buy the car I wanted, as much as I would prefer to keep my business local. I was treated with respect and courtesy from the get-go. Jesse Watkins introduced me to his associates, and honestly it was like being introduced to family. I've never had a more, dare I say pleasant? experience. It was efficient. I was treated fairly and reasonably. We did not have to haggle and play games and waste time that I do not have to spare. I was in and out in less than 3 hours, including paper work and test drive and vehicle prep. And I came home with a great car at a great price and it is with a little sadness I say I won't have a need to repeat this great experience for years and years to come. Thank you, Jesse Watkins, and thank you, Lithia Reno Subaru. More

My overall experience with Lithia and Jesse Watkins was great. I couldn't have been more pleased with my experience and the opportunity to work with such great staff. great. I couldn't have been more pleased with my experience and the opportunity to work with such great staff. More

Thank you to Paul, Jesse & Randy for making my Subaru purchase a pleasant process - particularly since I was coming in from out of state. The sale started with relaxed and upfront discussions with Paul o purchase a pleasant process - particularly since I was coming in from out of state. The sale started with relaxed and upfront discussions with Paul on the phone. Jessie was professional and courteous while we were finalizing everything at the dealership. And Randy sealed the deal when he stuck to his word on pricing. Thanks guys - I will recommend Reno Lithia Subaru to others and would likely be a return visitor when the need arises again. My wife thanks you too as she is the one driving the new car! Scott Stone More

No pressure sale. Rich never made me feel rushed and was very patient with me because I wanted to test drive every model. Once I decided on a car, Rich brought me a price that I was happy with right from t very patient with me because I wanted to test drive every model. Once I decided on a car, Rich brought me a price that I was happy with right from the get-go. I couldn't do better even through edmunds or a competing dealer in Carson City. The dealer in Carson said that the price was about as good as I could get. I did not have to haggle and go back and forth which a really appreciate. Who has the time to fight over a car price!? It was the best new car and low stress purchase I've made yet. More

We had an excellent experience. Jesse and Paul were friendly and knowledgable. The price was presented up front and in writing. We would definitely buy from Lithia Reno Subaru again. friendly and knowledgable. The price was presented up front and in writing. We would definitely buy from Lithia Reno Subaru again. More

Mr. Atkinson was very professional, timely and informative. He assisted us in finding the exact Subaru that we were looking for and worked with us on negotiating the best price. He was very friend informative. He assisted us in finding the exact Subaru that we were looking for and worked with us on negotiating the best price. He was very friendly, helpful, and curtious and was with us during the whole purchasing process. Assured all the paperwork necessary for the purchase was accurate and upon departing made sure we had all the necessary information on the 2013 Subaru we purchased. We thank him for his help. More

Dylan was very informative about the vehicles. He answered all my questions and addressed all my concerns about purchasing a new vehicle. Joszef made the payment process quick and easy to understand. answered all my questions and addressed all my concerns about purchasing a new vehicle. Joszef made the payment process quick and easy to understand. Frank is very welcoming and checked up on us once in a while, made sure we were taken care of. All three gentlemen make for a very friendly staff and easy to get along with. The only negative aspect about my visit was the overall length of time it took to purchase my vehicle (4 hours) but my overall experience at Lithia Subaru was very pleasant. More

When we first came in we were working with Frank, and I honestly was not such a fan of him. He wasn't rude or anything, but I didn't feel like he really wanted to sell me a car and didn't really feel like honestly was not such a fan of him. He wasn't rude or anything, but I didn't feel like he really wanted to sell me a car and didn't really feel like he was all that interested in helping us, not to mention during the test drive it felt like I was driving with my dad with him telling me multiple times when to stop, go, turn, etc...I know how to drive and don't need step by step instructions. When we came back we worked with Jesse, and he was great! Very personable, very helpful, he really worked hard to find me exactly what I wanted. I probably wouldn't have bought the car that day if we had worked with someone else. Not to mention he was totally understanding with our baby who was getting fussy by the end of the whole buying process. He just had an overall nice demeanor that made the buying process as pleasant as a car trade-in and purchase can be. I also just have to mention that the guy we signed all the paperwork with at the end was awesome. I don't remember his name, but he was very personable, and I enjoyed working with him. More