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Lithia Reno Subaru
Reno, NV
930 Reviews
Lithia Reno Subaru is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Reno Subaru in Reno, Nevada, joined the Lithia Motors family of dealerships in May 1999 after being acquired from Reno Auto Sales, Inc. The store was named Nevada Subaru Dealer of the Year by DealerRater.com for 2013. Lithia Reno Subaru, near the surrounding areas of Reno, Carson City, Sparks, Virginia City, Susanville and Dayton Nevada, features a wide selection of new Subaru and used Subaru cars, trucks and SUVs. Our inventory includes new models such as the 2012 Outback, Legacy, Forester, Impreza or Tribeca, the 2013 BRZ, a new Subaru SUV and impressive styling on the 2012 Impreza WRX STI.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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Showing 930 reviews
June 02, 2025
Being originally from last vegas I've had my fair share of con-men and loan sharks. I'll say they've got nothing on lithia Subaru. I went down on the 15th of May to try for a car, the finance manager said of con-men and loan sharks. I'll say they've got nothing on lithia Subaru. I went down on the 15th of May to try for a car, the finance manager said I was approved but because they don't like to get ahead of themselves they wanted to wait till everything was finalized before we can take the car home. Fast forward to may 19th we called even the finance manager and explained that it obviously wasn't gonna happen so we were gonna move on. He explained he had actually been trying to text us but must have had the incorrect number but that the loan was approved and he was waiting on the approval letter to come in within the next hour or so. As we get to the dealership he explains that they came in with a slightly lower interest rate and the payment would be a few dollars less. Papers are signed and we sign our title hand over our trade, cancel the registration and go about our day. Fast forward again to may 30th. We are called telling us that our bank statements aren't enough. My 1099 shows I make roughly 60k annually the IRS shows the same. They tell us we're to return the car, so I got and return the car, they give me mine but can't give me my title since it's already 5 on a Friday. Without the title I'm unable to register my family vehicle until atleast Monday. I call Monday to speak with the general manager and he explains it's not his problem and they're not responsible for the registration and that he lost out on his money because of us and it's our fault that the deal didn't go through. He also explained that it's not there responsibility to fix or even acknowledge that they broke the side seat cover on the drives side. Essentially told me to get bent. He didn't have time to deal with us since we weren't buying and it was our fault he lost his money and we should apologize to him. They are complete snakes getting by on the name and reputation of Subaru. You can buy a Subaru anywhere or the dealership can aquire one for you. Dealing with lithia Subaru is no different than dealing with and used car lot throughout reno. GO TO DOLAN . More
by Toniwolf20
April 23, 2025
The entire staff was fantastic, our sales person was the most accommodating and helpful person we have ever worked with. The entire leasing process was awesome from beginning to end most accommodating and helpful person we have ever worked with. The entire leasing process was awesome from beginning to end More
by Toni
March 08, 2025
Very personable and helpful. We quickly identified the car we wanted and they worked quickly to make that happen and answered all our questions. We quickly identified the car we wanted and they worked quickly to make that happen and answered all our questions. More
by creheisboyd
January 28, 2025
Excellent and seamless car purchase. Sales staff, sales manager and finance manager provided excellent customer service. Sales staff, sales manager and finance manager provided excellent customer service. More
by jtlitterer
Employees Worked With
Other Employees :
Stefan Banchev and Luis Sotelo Rodriguez (Sales)
November 23, 2024
Ease Processes. Efficient. Got Subaru Impreza 2019 that year from Calin Varga. Excellent Aftermarket Service. Efficient. Got Subaru Impreza 2019 that year from Calin Varga. Excellent Aftermarket Service. More
by ronniereinhardtspencer
Employees Worked With
November 10, 2024
I have purchased 3 Subarus from Calin at Subaru Reno for my family! Calin is the best from start to finish when purchasing a car! His work ethic is off the charts, and he is very experienced! Calin takes ca my family! Calin is the best from start to finish when purchasing a car! His work ethic is off the charts, and he is very experienced! Calin takes care of you like you are his family! He is the genuine article! We completely trust and respect Calin! More
by njeppson9
Employees Worked With
October 30, 2024
Excellent customer service both sales and service. Thanks to the efforts of sales rep German Gonzalez, I was able to trade in my 2022 Impreza for a 2024 Crosstrek Sport, do the paperwork and drive it Thanks to the efforts of sales rep German Gonzalez, I was able to trade in my 2022 Impreza for a 2024 Crosstrek Sport, do the paperwork and drive it home the same day. More
by ceebee98
August 07, 2024
The salesperson was very "non pressure" and listened to my wants and needs. He guided me towards the Crosstrek as opposed to trying to upsell me the Outback, which I really wanted, but couldn't afford. All my wants and needs. He guided me towards the Crosstrek as opposed to trying to upsell me the Outback, which I really wanted, but couldn't afford. All the staff that I ran into there were very nice, professional and personable. More
by roguehunter21
Employees Worked With
I do not recall who my salesperson was
July 17, 2024
Used car salesman usually get a bad rap, but Sal Fregosa was amazing 5 Stars all around! Totally impressed with Sal and will refer anyone I know towards him. An absolute pleasure to deal with him 👍 was amazing 5 Stars all around! Totally impressed with Sal and will refer anyone I know towards him. An absolute pleasure to deal with him 👍 More
by Boomerosu
July 11, 2024
All of the employees I encountered were very professional courteous and helpful Buying our Crosstrek was a very enjoyable experience courteous and helpful Buying our Crosstrek was a very enjoyable experience More
by depper2009
