Lithia Nissan of Fresno - Service Center

They had our Titan for 4 days and didn’t complete the minor repairs needed, and did not communicate at all. I took the truck in on Tuesday am and found out when I was finally able to reach them on Friday minor repairs needed, and did not communicate at all. I took the truck in on Tuesday am and found out when I was finally able to reach them on Friday that they didn’t do all of the repairs. More

Great service provided. Did not take an excessive amount of time. My car was in & out quickly. I felt like I was part of the Nissan Lithia Family. Very professional Service. "Thank you, Jason." of time. My car was in & out quickly. I felt like I was part of the Nissan Lithia Family. Very professional Service. "Thank you, Jason." More

Always wonderful service at Fresno Lithia. Fast, friendly, quality service! Would definitely recommend their service and their vehicles. Still in love with mine! Thanks again! friendly, quality service! Would definitely recommend their service and their vehicles. Still in love with mine! Thanks again! More

Rocky our sales person was great and the finance manager really worked with us to get to a deal that we were pleased with. Victor was approachable and didn't pressure us. I will be back to get myself a car really worked with us to get to a deal that we were pleased with. Victor was approachable and didn't pressure us. I will be back to get myself a car now since this one was for my daughter. More

My experience over the last 5yrs with the service dept. has always been very positive. No pressure to perform any unnecessary repairs, I like that! has always been very positive. No pressure to perform any unnecessary repairs, I like that! More

after having issues with another dealership regarding my car repair it was established that Nissan warranty would cover my repairs. Joe from the service dept. was truly a excellent representation of the Nis car repair it was established that Nissan warranty would cover my repairs. Joe from the service dept. was truly a excellent representation of the Nissan experience. he was courteous, attentive and communicated with me every single step of the process. also the repairs were done in one day. Good job Nissan! More

I had water spots on my newly purchased car that I bought at Nissan Lithia and Tanner - Service Advisor did an amazing job assisting me! My wife and I want to thank Tanner, we are so pleased that Tann bought at Nissan Lithia and Tanner - Service Advisor did an amazing job assisting me! My wife and I want to thank Tanner, we are so pleased that Tanner helped us feel appreciated and he went above and beyond and provided Excellent customer service!! When I told Tanner that I noticed additional water spots on the hood of my car, he immediately addressed my concern and took care it! I was super impressed with his knowledge of the matter and reassured me that his team will take care of it. And they did, OUTSTANDING work! Thank you again! More

I received the worst customer service here. They never updated me with my vehicle I would have to keep calling. They let me know that it would be about a week and that turned into a month. From there they updated me with my vehicle I would have to keep calling. They let me know that it would be about a week and that turned into a month. From there they ordered a part without my consent I had let them know that I did not want that fixed on my car yet they went and ordered that part without letting me know and that part is 1800 they never called me and asked me about it. I had called them about five times and they never brought up that part to me. I even went in person and they never told me they had ordered this part. The original part that needed to be fixed hasn't even been ordered. So basically they have had my car in the shop for over a month giving me misleading information, ordering expensive parts without my consent or permission, ignoring my phone calls, yelling at me when I am rightfully mad for them not fixing what they should have originally i dont know why they treated me this way maybe because I am young and a women but all I can say is that they have caused me emotional distress, wasted my time, and treated me disrespectful. Not only that whenever I ask for a manager they refuse to bring me one so I don't know what to do or whats even really wrong with my car I am frustrated and disappointed. More

Service is always quick and easy. Joe always take care of us. He goes over what is needed and then reviews the results afterwards. Lithia Nissan of Fresno is the best dealership in town in my opinion. We are us. He goes over what is needed and then reviews the results afterwards. Lithia Nissan of Fresno is the best dealership in town in my opinion. We are always treated great and the service is impeccable! More

Joe in the service department was very kind and helpful. Being a senior and nervous about being out under quarantine he made my experience very pleasant. Being a senior and nervous about being out under quarantine he made my experience very pleasant. More