Lithia Nissan of Fresno - Service Center

Thank You! Jason Jason provided excellent service and was very knowledgeable. He provided one of the best customer service experience that I have encountered. Trainin Jason provided excellent service and was very knowledgeable. He provided one of the best customer service experience that I have encountered. Training videos should be made of him to show what's the real meaning of "customer care". The bar has been set very high, and I understand it may be a nearly impossible task, I hope your other employees are able to perform at Jason's level. I would also like to thank the mechanic that worked on my truck...you are not forgotten. More

Oil Change Overall the service department is great and does a good job on servicing the vehicles. The service advisors can be a little more organized and have a Overall the service department is great and does a good job on servicing the vehicles. The service advisors can be a little more organized and have a better system in place to notify the customers when their vehicles are complete. More

Mike was so helpful and easy to work with. I have Carmax insurance and was referred to this dealership....would go back there in a heartbeat. insurance and was referred to this dealership....would go back there in a heartbeat. More

Lithia Nissan of Fresno would not warranty a major engine problem on my 07 Nissan Quest. I had bought the extended warranty when I bought the van, this gave me a 100,000 mile bumper to bumper warranty. The v problem on my 07 Nissan Quest. I had bought the extended warranty when I bought the van, this gave me a 100,000 mile bumper to bumper warranty. The van is now at 94,000 miles, and the engine is knocking. I took it to the service center, they said that nissan wanted pictures of the engine. They would take pics. and send them to nissan. If nissan covered the repair they would charge me for the pics., but if nissan did not cover it Lithia would charge me $450 to take the pics. I had a bad feeling they were going to not warranty the engine so I said no to the pics. Don't go to Lithia, their warranty is not worth the paper it is written on. More