Lithia Nissan of Fresno - Service Center

Oil Change Very professional. Service Representative talked with me about my service, if any maintenance is due, (which in my case there was, air filter and fue Very professional. Service Representative talked with me about my service, if any maintenance is due, (which in my case there was, air filter and fuel injection) I turned down the fuel injection due to cost, but did have the air filter changed). Car was done in less than an hour. Of course during this time I purchased a new car from the dealer, but whomever gets the old one has a new air filter (which I still had to pay for, such is life) More

service Top notch all around experience at this visit From the first contact to the shuttle service to customer care and getting things done in a timely Top notch all around experience at this visit From the first contact to the shuttle service to customer care and getting things done in a timely manner. More

Excellent service! Very professional! My car was taken in as soon as I arrived for service. They were quick, thorough, explanatory and the car was clean and ready for Very professional! My car was taken in as soon as I arrived for service. They were quick, thorough, explanatory and the car was clean and ready for me when I left. Thank you Lithia Nissan of Fresno! More

Scheduled Appointment Jason was super. He listen closely to what I had to say. He relayed this information very clearly to the mechanic. All issues that needed attention Jason was super. He listen closely to what I had to say. He relayed this information very clearly to the mechanic. All issues that needed attention were taken care of. They also found a couple of issues which the auto body shop did not find. They pointed this out to me so that I could get the problems corrected. Very Helpful!!! Thanks More

Great service Took care of problem promptly and efficiently! Very professional and courteous. I have them service all my nissans. They call and keep you updated on Took care of problem promptly and efficiently! Very professional and courteous. I have them service all my nissans. They call and keep you updated on the problem at hand. More

Exceeded my expectations! I had both an oil and transmission change. They provided transportation to my home while the car was being serviced. They did drop off one other per I had both an oil and transmission change. They provided transportation to my home while the car was being serviced. They did drop off one other person before taking me home, but when we pulled in the driveway, the dealership was on the phone stating my vehicle was ready. The courier was still in my driveway and we returned then so I could pick up my car. More

Thank You! Jason Jason provided excellent service and was very knowledgeable. He provided one of the best customer service experience that I have encountered. Trainin Jason provided excellent service and was very knowledgeable. He provided one of the best customer service experience that I have encountered. Training videos should be made of him to show what's the real meaning of "customer care". The bar has been set very high, and I understand it may be a nearly impossible task, I hope your other employees are able to perform at Jason's level. I would also like to thank the mechanic that worked on my truck...you are not forgotten. More

Oil Change Overall the service department is great and does a good job on servicing the vehicles. The service advisors can be a little more organized and have a Overall the service department is great and does a good job on servicing the vehicles. The service advisors can be a little more organized and have a better system in place to notify the customers when their vehicles are complete. More

Mike was so helpful and easy to work with. I have Carmax insurance and was referred to this dealership....would go back there in a heartbeat. insurance and was referred to this dealership....would go back there in a heartbeat. More

Lithia Nissan of Fresno would not warranty a major engine problem on my 07 Nissan Quest. I had bought the extended warranty when I bought the van, this gave me a 100,000 mile bumper to bumper warranty. The v problem on my 07 Nissan Quest. I had bought the extended warranty when I bought the van, this gave me a 100,000 mile bumper to bumper warranty. The van is now at 94,000 miles, and the engine is knocking. I took it to the service center, they said that nissan wanted pictures of the engine. They would take pics. and send them to nissan. If nissan covered the repair they would charge me for the pics., but if nissan did not cover it Lithia would charge me $450 to take the pics. I had a bad feeling they were going to not warranty the engine so I said no to the pics. Don't go to Lithia, their warranty is not worth the paper it is written on. More