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Lithia Nissan of Fresno - Service Center

Fresno, CA

4.6
437 Reviews

437 Reviews of Lithia Nissan of Fresno - Service Center

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December 28, 2024

Great service, very knowledgeable, great place to keep the truck up to date, friendly atmosphere. More

by mmcbrien57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Lithia Nissan of Fresno responded

We are grateful for your positive feedback about Lithia Nissan of Fresno. Thanks so much, Mmcbrien57!

December 22, 2024

Good service and amenities. They have anything you need to drop off your car or if you want to wait they have everything you need to keep you comfortable. More

by Sal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Lithia Nissan of Fresno responded

Sal, we're delighted to hear you enjoyed the service and amenities at Lithia Nissan of Fresno. We strive to make every visit as comfortable and convenient as possible! Thanks for sharing your experience with us!

December 16, 2024

I needed a timely repair done to my car, and found all staff that I dealt with, very communicative, and friendly. A very special thank you to Mike, and Facundo. More

by Mz.Kimberlyo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael L'Argent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Facundo
Dec 16, 2024 -

Lithia Nissan of Fresno responded

We're delighted to hear that Mike, Facundo, and the rest of our team at Lithia Nissan of Fresno provided you with excellent service. Thank you for sharing your experience!

December 13, 2024

From the time I got there I noticed that nobody wanted to attend me so I finally decide to get off and finally one person came and asked what was I therefore I said I have an appointment and would like to ha More

by Ruth Plasencia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tannr Lawson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Lithia Nissan of Fresno responded

Ruth, thank you for sharing your experience. I'm sorry to hear about the initial lack of attention upon arrival, but I’m glad we could eventually assist with your appointment. If there's anything else you'd like to discuss or if you have further feedback, please feel free to reach out. Thank you. Michael L'Argent - Service Manager - 559-440-7900

December 12, 2024

I been taking my Nissan sent I got it but one time I do not had some one to help me to take it and I was just had a baby so I take it her to Selma it was the word think when I got it like a month later my More

by g.blanca25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael L'Argent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2024 -

Lithia Nissan of Fresno responded

Thank you for sharing your experience with us at Lithia Nissan of Fresno! We're glad to hear that our team has consistently provided you with excellent service and a friendly atmosphere. We appreciate your trust in us, and we're here whenever you need assistance.

December 10, 2024

Mike Largeant and Facundo were great as usual. Thank you Lithia Nissan for your assistance More

by twyladixon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael L'Argent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Facundo
Dec 11, 2024 -

Lithia Nissan of Fresno responded

Knowing we are providing this level of service and care to you is validating for our team! Thank you for your business, from your friends at Lithia Nissan of Fresno!

December 07, 2024

the service dept. is run by a very knowledgeable, personable, and professional manager by the name of Mike. Mike makes sure all of my concerns are met. More

by Dennis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael L'Argent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Lithia Nissan of Fresno responded

Dennis, we're delighted to hear that Mike and the service team at Lithia Nissan of Fresno are taking such great care of you. Thanks for sharing your experience!

December 07, 2024

facundo was great! really recommend this guy! very helpful & patient will be back soon for more services More

by torres.armando3942
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
facundo
Dec 09, 2024 -

Lithia Nissan of Fresno responded

Rubenbullz, we're glad to hear that Facundo provided you with such helpful and patient service at Lithia Nissan of Fresno! We look forward to welcoming you back for more services in the future.

December 06, 2024

The personnel are always professional and kind. Service is always prompt and timely. I never wait long More

by 02crocketts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Lithia Nissan of Fresno responded

Thank you for sharing your experience with us! We're delighted to hear that our team at Lithia Nissan of Fresno consistently provides professional and prompt service. We appreciate your support and look forward to serving you again soon!

December 06, 2024

Mike Largent refused to adequately repair my vehicle because I presented a coupon. He and Tanner Lawson were the two I talked with and they became upset when negotiating the prices to have work recomme More

by TDMORRIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael L'Argent
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Linder
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tannr Lawson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moose Pohyay
Dec 09, 2024 -

TDMORRIS responded

I need my car repaired. Its a Nissan Altima. My wife purchased life time oil changes. I need that purchase honored. I need a shuttle when i deliver the Altima. A week of my time has been wasted, how soon can you fix this? I look forward to your reply on this platform. Thank you sir

Dec 10, 2024 -

TDMORRIS responded

Im still waiting for your response, I will send a message daily so the public know you and your supervisors only attempt to make it appear customer service is important to you, but I dont play those games. I will expose you.

Dec 12, 2024 -

Lithia Nissan of Fresno responded

Hello, While our team was hopeful to resolve your concerns and earn back your business, due to the level of communication you have brought forth, and with the safety of our team in mind, we are no longer able to continue communication with you. For any further assistance please reach out to lithiacares@lithia.com.

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