Lithia Nissan of Fresno - Service Center
Fresno, CA
421 Reviews of Lithia Nissan of Fresno - Service Center
Jason is awesome Making a appointment was easy and service was great and fast. Jason was great with his customer service and made me feel well taken care of! Thanks to Making a appointment was easy and service was great and fast. Jason was great with his customer service and made me feel well taken care of! Thanks to his friendly service I will continue to be a customer! More
They were professional and completed my service in a timely I have had this facility do all the service on my car for the last 5 years. I truly trust the work they do. They are always friendly and up front wit I have had this facility do all the service on my car for the last 5 years. I truly trust the work they do. They are always friendly and up front with the cost and amount of time the service will take. I would recommend this service department to anyone. More
Loyal Raider Fan My steering column was locked it was on recall and Nissan help me out they did the job with no charge. It was great service thank you for a great expe My steering column was locked it was on recall and Nissan help me out they did the job with no charge. It was great service thank you for a great experience More
Oil change and service check Services well explained and easy to understand. Very friendly and considerate personnel. Service completed in a timely manner. Check out quick and eas Services well explained and easy to understand. Very friendly and considerate personnel. Service completed in a timely manner. Check out quick and easy. Thank you More
Bad customer service My car was in due to a recall. Service department rep did not informed me when my shuttle ride will arrived when I asked. The staff never follow up so My car was in due to a recall. Service department rep did not informed me when my shuttle ride will arrived when I asked. The staff never follow up so I have to go look for the staff. Also, they stated they’ll do courtesy check on all my tires. My tires are bald and bad shapes. This is why I asked a quote for new tires. But they say my tires are good and they did not even give a quote on new tires when I requested in the beginning. This location has services that are liar, suck, and does not care about customer. More
Very pleased! The gentlemen in the service department are very professional and helpful. My questions are always answered to the full extent of their knowledge. Th The gentlemen in the service department are very professional and helpful. My questions are always answered to the full extent of their knowledge. The service advisor Jason Johnson always goes above and beyond to please his customers. I'm always leaving this place satisfied with my overall experience. Definitely a returning customer. More
Appointment to have my car service We had an appointment to check my car tire and it they said they it had a nail in it . My appointment was at 10 and they took more Than 2 hours to fix We had an appointment to check my car tire and it they said they it had a nail in it . My appointment was at 10 and they took more Than 2 hours to fix it I had to miss my other appointment. Why have appointments if they are going to take forever to fix. Very disappointed with their service . Then to top it off they couldn’t even tell us that the car was done we had to go complain at 12:40 and then they said oh it’s done. This place is very unprofessional and wonder if i would of got better customer service at another dealership More
customer service very polite & professional Because the noise in the rear part of my car stiLL exist!! Oil change was a success and reprogrammed engine module. But, again the noise stiLL eXists! Because the noise in the rear part of my car stiLL exist!! Oil change was a success and reprogrammed engine module. But, again the noise stiLL eXists! More
Oil leak repair Great customer service from all staff and great quality work. Work was done much faster than expected which avoided me having to be without a vehicle Great customer service from all staff and great quality work. Work was done much faster than expected which avoided me having to be without a vehicle. More
Quick and informative service The service provided was quick and efficient. I was given an estimate for the wait and it was very accurate. The waiting lounge was also clean and aff The service provided was quick and efficient. I was given an estimate for the wait and it was very accurate. The waiting lounge was also clean and afforded a selection of reading and a television to help the time go by. More