Lithia Nissan of Fresno - Service Center

Very pleasant. Great waiting room. Accommodations great gree Very pleasant éxperience. Greeting upon arrival very comfortable. Waiting room coffee tea a nice touch. Wait time as discussed. Overall nice experi Very pleasant éxperience. Greeting upon arrival very comfortable. Waiting room coffee tea a nice touch. Wait time as discussed. Overall nice experience. Thank you for the pleasant experience. More

Messy driveway after oil change This makes 2 times now that my car leaks oil from the oil drain plug after having my oil changed at Lithia. A simple fix? Sure is! Except that it took This makes 2 times now that my car leaks oil from the oil drain plug after having my oil changed at Lithia. A simple fix? Sure is! Except that it took four hours out of an extremely busy Saturday to have Lithia Nissan svc ctr. make it right. To ice the cake, the shuttle driver that was sent to pick up my wife was late and when she spoke to him he was rude to her and hung up on her. This was very upsetting to say the least. More

It sucked I was told they would call me and they never did. I had to have my car towed to them and they never asked why it was being towed. I had to call them j I was told they would call me and they never did. I had to have my car towed to them and they never asked why it was being towed. I had to call them just to find out if they had gotten my car and they told me they were putting a new speed sensor on it I asked if they had run diagnostics on the car they said no. So they supposedly”fixed” the issue that nearly killed me without me telling them anything. Worst ever service will never recommend Nissan to anyone because I wouldn't want anyone to have the same experience as me. More

Friendly, helpful, and professional I was greeted as soon as I pulled up. My car was immediately taken into the garage and all necessary services were performed quickly and accurately I was greeted as soon as I pulled up. My car was immediately taken into the garage and all necessary services were performed quickly and accurately More

Exceptional Experience Mike went above and beyond to get our situation solved.He was very informative kept me informed on the situation. He made our situation pleasant. Mike went above and beyond to get our situation solved.He was very informative kept me informed on the situation. He made our situation pleasant. More

Oil change Made spot for oil change had coupon waited while car worked on car completed before I thought it would be. this is a pain in the butt that I have to k Made spot for oil change had coupon waited while car worked on car completed before I thought it would be. this is a pain in the butt that I have to keep completing this survey change your comment box it is not customer friendly this is the 5ymth and last time I will complete this I will delete it. Dont know the name of the girl who made appt for me dont know name of mechanic. Only know the name of the service writer. Is this enough More

Worst service - will avoid all Lithia now. I took my Nissan vehicle to the dealership believing that they were experts in servicing my vehicle, a Nissan Cube. They claimed they would fix the v I took my Nissan vehicle to the dealership believing that they were experts in servicing my vehicle, a Nissan Cube. They claimed they would fix the vehicle and call me with a quote for 4 new tires. After having the vehicle 5 hours, they never called. After I called them, they told me they fixed it for free, and the tires were not available. After I arrived, they told me they Did NOT fix it at all, and that the tires were not available. The next day, I took the vehicle to GoodGuys, they fixed the problem right away with a part that was readily available from local parts suppliers, and I bought the tires from them. Nissan Service lied to me about my vehicle, which my wife uses to drive treacherous mountain roads and it is very important that it is safe to drive. I will never return to any Lithia business, and I will tell everyone I know not to use them or their affiliates. If this can happen to me, it can happen to anyone. This is their business practice for their customers. I cannot afford to be lied to about my vehicle. More

I always have a great experience at little Nissan They are thorough very courteous they shuttle me home and pick me backup they always do a safety inspection and they always check with me if there are They are thorough very courteous they shuttle me home and pick me backup they always do a safety inspection and they always check with me if there are any additional services required to keep my vehicle running at its best More

Bad day I normally have a good experience here but this was terrible. I pulled in and there were 3 cars behind me. All 3 of them were helped and their cars ta I normally have a good experience here but this was terrible. I pulled in and there were 3 cars behind me. All 3 of them were helped and their cars taken while I sat there and waited. I interrupted some else getting helped before me and was told to wait. When I finally was helped I added that I also needed an additional service but was told I couldn’t because I didn’t mention it when I made the appointment but I made the appointment by phone and was told to just tell them when I show up. I was furious and of course started to act up. Staff was courteous but not helpful. Oil change was timely I guess. More

Happy, But! Customer service is excellent and timely, but my car had dirty handprints and oil on front right fender. Hood also had dirty handprints. Never had any Customer service is excellent and timely, but my car had dirty handprints and oil on front right fender. Hood also had dirty handprints. Never had any complaints until now. More