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Lithia Nissan of Fresno - Service Center

Fresno, CA

4.6
421 Reviews

421 Reviews of Lithia Nissan of Fresno - Service Center

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November 05, 2019

Good service in a timely manner Service was great and in a timely manner. I appreciate that they do offer a shuttle that way we can grab something to eat or go to the mall while wait More

by HERNANDEZM6631
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael L'Argent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2019 -

Lithia Nissan of Fresno responded

Thank you for taking the time to leave a review - customer feedback is very important to us and helps us improve our processes. Feel free to give us a call at (877) 963-2024 if you would like to talk through it further.

November 02, 2019

The Maintenance/Shop came through I had a very positive experience with The Maintenance/Shop, they were very concise, fast and professional, the job turned out wonderful! Thank you ver More

by Denise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Linder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2019 -

Lithia Nissan of Fresno responded

Hi Denise, we appreciate you taking time out of your day to leave a review. Our goal is to always put the customer first and we're happy to hear we exceeded your expectations. Thank you again for your business!

November 01, 2019

Perfect timing at litha I had a great experience at litha. My time is important to me I was told that it was going to take 2 hours but Larry Kirby got me finished in 45 minu More

by LWYATT4728
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Kirby
Nov 05, 2019 -

Lithia Nissan of Fresno responded

Thank you for the kind rating!

October 31, 2019

Rogue Repair Replaced front wheel bearings and hubs at 44,000 miles because they both went out. Mike contacted Nissan and arranged to have 90% of the repair cost c More

by JONIRHILL2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael L'Argent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2019 -

Lithia Nissan of Fresno responded

Thank you for taking the time to leave us a positive review, Jon! We’re so pleased that Mike made your experience so enjoyable at Nissan of Fresno!

October 30, 2019

Service Mike was professional and helped complete the service my automobile neededIt was under warranty second time brought in for battery it was leaking acid More

by MERDOGGGG1114
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael L'Argent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2019 -

Lithia Nissan of Fresno responded

Hello, thanks for taking the time to leave a review and highlighting Mike’s contribution to making your visit enjoyable. Thank you again!

October 24, 2019

Perfect service!! I recommend Nissan Lithia service department because everybody is very friendly and they advise you of the services the car needs!! The place is very More

by FABIOLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael L'Argent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Linder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Miranda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francisco Aldaz, Larry Kirby
Oct 24, 2019 -

Lithia Nissan of Fresno responded

Thank you for taking the time to share your Lithia Nissan of Fresno service experience with us and others. Our team is dedicated to delivering experiences just like this one, so it's always an encouragement to hear how our efforts are benefiting your satisfaction. We look forward to serving you again.

October 23, 2019

Titan and Frontier Everything was perfect. The Titan had a long list of issues and EVERYTHING was completed expertly. It was also past due for service and needed an expe More

by sgus35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael L'Argent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sergio in the service department; you DETAILERS are AMAZING!!, Larry Kirby
Oct 24, 2019 -

Lithia Nissan of Fresno responded

Thank you for the review! We're happy to hear you enjoyed your experience with us. We look forward to doing business with you in the future.

October 23, 2019

Oil change Great customer service prompt and had a great attitude and was upfront that it may be a late pick up because I didn’t have appt More

by BCN1320
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Rosenberger
Oct 24, 2019 -

Lithia Nissan of Fresno responded

Hi, we appreciate you taking time out of your day to leave a review. Our goal is to always put the customer first and we're happy to hear we exceeded your expectations. Thank you again for your business!

October 22, 2019

Very disappointing experience Although previously finding satisfaction with your service for nine years, what a shock yesterday! My appointment time and initial contact was very go More

by Sara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Do not want to blame great workers who are just following management policies
Dec 12, 2019 -

Lithia Nissan of Fresno responded

Thank you for leaving a review. Our goal is to provide the best service possible. If you’d like to give us a call at (559) 435-3500 we would appreciate the opportunity to speak with you further and address any concerns that you might have.

October 21, 2019

Good customer service I always had great experience taking my car for services at Lithia Nissan. dealership. The Services Representatives are friendly and helpful to expl More

by smonym25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael L'Argent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Linder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Kirby
Dec 12, 2019 -

Lithia Nissan of Fresno responded

We appreciate you taking time out of your day to leave a review. Our goal is to always put the customer first and we're happy to hear we exceeded your expectations. Thank you again for your business!

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