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Lithia Nissan of Fresno - Service Center
Fresno, CA
422 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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422 Reviews of Lithia Nissan of Fresno - Service Center
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February 25, 2020
First time here for oil change, Mazda would no linger fulfill lifetime oil change. They were quick to get my car in and out. Very helpful. Enjoyed my experience fulfill lifetime oil change. They were quick to get my car in and out. Very helpful. Enjoyed my experience More
by FRESNOLADY2000
Verified CustomerEmployees Worked With
Unknown
February 25, 2020
I waited 4.75 hours and was never at the very least given an update on why it was taking so long. I asked a young lady to check. The service writer never came to talk to me and the young lady had limited inf an update on why it was taking so long. I asked a young lady to check. The service writer never came to talk to me and the young lady had limited info to share. Your pledge on the wall states we get a clean car, did not happen. More
by TORREZVICTORY
Employees Worked With
February 24, 2020
Wonderful service !Fast and very pleasant Spoke to Wonderful service ! Fast and very pleasant Spoke to me About options and made me an appointment for my second car to have the oil changed Wonderful service ! Fast and very pleasant Spoke to me About options and made me an appointment for my second car to have the oil changed More
by SWINASAP
Employees Worked With
Dan service department
February 24, 2020
End up going to Fresno on a moment call Joe to service my car oil change he said he’d fit me in and got it done before the time Joe and his group has always been the best I would not take it anywhere else my car oil change he said he’d fit me in and got it done before the time Joe and his group has always been the best I would not take it anywhere else those guys are great thanks joe for being the best More
by Den
Employees Worked With
February 21, 2020
The staff is friendly, but I'm very frustrated that the main issue I had with my car continues even after I left it overnight and paid $400 for repairs (the same light is still on). Instead of allowing me main issue I had with my car continues even after I left it overnight and paid $400 for repairs (the same light is still on). Instead of allowing me to bring it in the very next day, I was asked to make an appointment. More
by MDC
Employees Worked With
February 21, 2020
Usually get great service from Joseph but was helped by another today and he was very rude. Didnt even text when my car was done. Left me sitting for an hour while my car was ready. I had to go ask Joseph another today and he was very rude. Didnt even text when my car was done. Left me sitting for an hour while my car was ready. I had to go ask Joseph and he finished everything for me while the other guy walked off like he didnt know me. And no car wash. Usually they give a comp car wash. Nope not today. I guess. This guy had a bad day. Not very professional at all. Thanks Joseph for the help. More
by ahalvorson
February 20, 2020
Came in on Saturday the 15th of February to get battery replaced. Name on receipt says Tanner Lawson. It was an older gentleman. Tanner dropped the ball and didn't inform the next employee after he left. W replaced. Name on receipt says Tanner Lawson. It was an older gentleman. Tanner dropped the ball and didn't inform the next employee after he left. Waited 3 1/2 hours to get battery replaced. More
by SPRUILLL98
Employees Worked With
February 18, 2020
Awesome customer service in helping my family to fix our nissan pathfinder to keep it running longer , thanks to Mike L & Sergio the Technician Ricky nissan pathfinder to keep it running longer , thanks to Mike L & Sergio the Technician Ricky More
by RICK93308
February 18, 2020
The guy who sold me my vehicle was awful. He ripped me off of another set of keys and was very aggressive. Because of him, I will take my business elsewhere for my next purchase. However, I’ve been using off of another set of keys and was very aggressive. Because of him, I will take my business elsewhere for my next purchase. However, I’ve been using the service department for about 20 years. They all have always been wonderful. More
by JIll
February 14, 2020
I had “the squeak” complaint from my dashboard. I never thought it could/would be fixed, but I brought it in anyway. I observed the technician working hard under the dash and was impressed... guess what, thought it could/would be fixed, but I brought it in anyway. I observed the technician working hard under the dash and was impressed... guess what, YOU fixed it!!! It was a small (irritating) thing and I greatly appreciate how I was treated. HIGHLY recommend Lithia Fresno Nissan!! More
by WHITEDJ2002
