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Lithia Nissan of Fresno - Service Center

Fresno, CA

4.5
393 Reviews

393 Reviews of Lithia Nissan of Fresno - Service Center

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February 26, 2020

No happy with the customer service or the service to my vehicle. I will definitely be finding another place to take my SUV. L’Argent is rude and unprofessional! More

by AGRAYSON3342
Recommend Dealer
No
Employees Worked With
Michael L'Argent
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Linder
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 25, 2020

First time here for oil change, Mazda would no linger fulfill lifetime oil change. They were quick to get my car in and out. Very helpful. Enjoyed my experience More

by FRESNOLADY2000
Recommend Dealer
Yes
Employees Worked With
Unknown
Feb 26, 2020 -

Lithia Nissan of Fresno responded

Thank you for the review! We're happy to hear you enjoyed your experience with us. We look forward to doing business with you in the future.

February 25, 2020

I waited 4.75 hours and was never at the very least given an update on why it was taking so long. I asked a young lady to check. The service writer never came to talk to me and the young lady had limited inf More

by TORREZVICTORY
Recommend Dealer
No
Employees Worked With
Joseph Linder
1.0
This rating includes all reviews, with more weight given to recent reviews.
February 24, 2020

Wonderful service !Fast and very pleasant Spoke to Wonderful service ! Fast and very pleasant Spoke to me About options and made me an appointment for my second car to have the oil changed More

by SWINASAP
Recommend Dealer
Yes
Employees Worked With
Dan service department
Feb 26, 2020 -

Lithia Nissan of Fresno responded

Hi, we appreciate you taking time out of your day to leave a review. Our goal is to always put the customer first and we're happy to hear we exceeded your expectations. Thank you again for your business!

February 24, 2020

End up going to Fresno on a moment call Joe to service my car oil change he said he’d fit me in and got it done before the time Joe and his group has always been the best I would not take it anywhere else More

by Den
Recommend Dealer
Yes
Employees Worked With
Joseph Linder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2020 -

Lithia Nissan of Fresno responded

Thank you for taking the time to leave us a positive review, Den! We’re so pleased that Joe made your experience so enjoyable at with us!

February 21, 2020

Usually get great service from Joseph but was helped by another today and he was very rude. Didnt even text when my car was done. Left me sitting for an hour while my car was ready. I had to go ask Joseph More

by ahalvorson
Recommend Dealer
No
Employees Worked With
Joseph Linder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Check service receipt
February 21, 2020

The staff is friendly, but I'm very frustrated that the main issue I had with my car continues even after I left it overnight and paid $400 for repairs (the same light is still on). Instead of allowing me More

by MDC
Recommend Dealer
No
Employees Worked With
Michael L'Argent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2020 -

Lithia Nissan of Fresno responded

We appreciate you taking time out of your day to leave a review. Our goal is to always put the customer first and we're happy to hear that overall you had a great time with our staff. We are sorry that you felt frustrated with the service appointment process. Thank you again for your business!

February 20, 2020

Came in on Saturday the 15th of February to get battery replaced. Name on receipt says Tanner Lawson. It was an older gentleman. Tanner dropped the ball and didn't inform the next employee after he left. W More

by SPRUILLL98
Recommend Dealer
Yes
Employees Worked With
Joseph Linder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2020 -

Lithia Nissan of Fresno responded

We appreciate your review! Thank you so much for your business.

February 18, 2020

The guy who sold me my vehicle was awful. He ripped me off of another set of keys and was very aggressive. Because of him, I will take my business elsewhere for my next purchase. However, I’ve been using More

by JIll
Recommend Dealer
Yes
Employees Worked With
Jason Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Kirby
Feb 19, 2020 -

Lithia Nissan of Fresno responded

Thank you for leaving a review! We are sorry to see that you had a negative sales experience with us. We would love for you to contact us if there is anything that we can do. However, we are very happy to hear that you have been a long-term client for our service department! We hope that we continue to exceed your expectations.

February 18, 2020

Awesome customer service in helping my family to fix our nissan pathfinder to keep it running longer , thanks to Mike L & Sergio the Technician Ricky More

by RICK93308
Recommend Dealer
Yes
Employees Worked With
Michael L'Argent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2020 -

Lithia Nissan of Fresno responded

Thank you for the review, Rick! We are so happy to hear that you had an amazing car buying experience thanks to Mike, Sergio and Ricky! We’re looking forward to your next visit!

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