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Lithia Nissan of Fresno

Fresno, CA

4.0
567 Reviews
Why Buy From Lithia Nissan of Fresno Learn More About Us If you're looking for a one-stop shop for all your automotive needs, Lithia Nissan of Fresno is the right choice. Our Nissan dealership serves Fresno and beyond by carrying a high-quality inventory, offering certified service, and providing affordable financing. We ensure a satisfying shopping experience from start to finish with our exceptional customer service and online resources. Giving Back to Our Community It isn't enough just to raise the bar for automotive inventory and service for our customers. We see ourselves as part of the community and jump at opportunities to help others. Many drivers around Fresno know us for supporting reputable organizations and giving back to our neighbors. Some of the organizations we support include: Wounded Warriors Downs Syndrome Association of Central California Fresno Roeding Park Susan G. Komen Sleep in Heavenly Peace
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5580 N Blackstone Ave

Fresno, CA

93710

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Showing 567 reviews

December 03, 2021

very friendly and willing to work with you ,Chris and Eli was very good and knowledege able thank you More

by kimmie200660
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austy Singkhoumkhong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : chris and eli
Dec 08, 2021 -

Lithia Nissan of Fresno responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Victor Ochoa- General Sales Manager

November 23, 2021

Sales person kept her word. She was friendly and informative. I wasn't hurried on making a purchase. Espi showed me a few different models. She explained to me some of the details about the car I di More

by Charlie F
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Esperanza Michel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Dancil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eli Sotelo
Nov 30, 2021 -

Lithia Nissan of Fresno responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Victor Ochoa- General Sales Manager

November 18, 2021

I continue to have more problems from purchasing a used car from this dealership. Yesterday, I received a toll violation on the car I traded in on Sept 30, 2021. That car is still registered in my name. More

by sdwilhite
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rocky Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Tijerina
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2021 -

Lithia Nissan of Fresno responded

We appreciate you taking the time to share your experience with our dealership. I would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you! Sincerely, Victor Ochoa- General Sales Manager

November 18, 2021

Thank you Charles Bailey for the great service! Charles was the only salesman in 9 different dealerships that followed through calling me back numerous times and finally got the sale! Got me us the best de More

by JONLIZZARD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austy Singkhoumkhong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2021 -

Lithia Nissan of Fresno responded

Hello, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Victor Ochoa- General Sales Manager

Nov 23, 2021 -

JONLIZZARD responded

All the best to you and staff see ya Soon For service.

November 10, 2021

I just delt with them thru driveway ... They have jerked me around about the sale the registration the mechanics &my registration. I have a car for over a month they never gave me tem plates still haven't r More

by donnatella612
Recommend Dealer
No
Employees Worked With
Rocky Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2021 -

Lithia Nissan of Fresno responded

We appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this. Sincerely, Ash Desai- General Manager

October 21, 2021

Don't buy a used car from this dealer. I bought a used SUV less than a month ago. Many codes show car has mechanical issues. Dealer wouldn't do anything other than take it as a trade in for 4k less tha More

by sdwilhite
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jesse Padilla
Oct 26, 2021 -

Lithia Nissan of Fresno responded

Customer satisfaction is one of our main priorities, and it seems as if we fell short during your most recent visit with us. We understand the car-purchasing process may be stressful and time-consuming, but our staff is dedicated to making that process as fast and easy as possible. If there is anything our staff or I can do to fix your experience, please do not hesitate to reach out to me directly. Sincerely, Ash Desai- General Manager

Oct 26, 2021 -

sdwilhite responded

I already talked to a manager there last week. Was told there was nothing that could be done other than trading the car in at a 4K loss. Dealer sold me a car that was not mechanically sound and I got fooled. Shame on your dealership.

October 08, 2021

I needed a routine service on my Murano, and it was handled quickly and efficiently by Matt. Great jo! More

by Robmidi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Calderon
Oct 13, 2021 -

Lithia Nissan of Fresno responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Larry Kirby- Service Manager

September 22, 2021

I purchased I car in May 2021. Transmission went out August 2021. I called and talked to several employees including managers. Nothing was done about. They sold me a bad car!! How did it pass your i More

by sofiamarie4226@gmail.com
Recommend Dealer
No
Employees Worked With
Sales and finance managers.
Sep 24, 2021 -

Lithia Nissan of Fresno responded

We appreciate you taking time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us and we would like to learn more. Please contact me so we can address and remedy your concerns. Sincerely, Larry Kirby- Service Manager

Sep 24, 2021 -

sofiamarie4226@gmail.com responded

I’ve talked the finance manager, she was no help. Talked to the sales manager once. After that, he never returned my calls. He was always “with a customer” when I called about 4 or 5 times.

September 15, 2021

Charles Bailey was *Excellent*. He was friendly, professional, helpful, and honest. He answered all my questions, and went above and beyond to help me and made the whole experience easier and less More

by dmerrifield
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Bailey
Sep 20, 2021 -

Lithia Nissan of Fresno responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Jason Lowery- General Sales Manager

September 12, 2021

Im a technician at infiniti, fresno nissan accepted my vpp discount when clovis, Selma and Visalia would not... I really felt valued as a NNA employee at fresno nissan, the sales team is top notch. I cant More

by james84405
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2021 -

Lithia Nissan of Fresno responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jason Lowery- General Sales Manager

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