Lithia Nissan of Fresno

Everything worked out It was a good experience. All of the staff was helpful and friendly. Good selection of new and used cars. you can get good warranty on used cars. It was a good experience. All of the staff was helpful and friendly. Good selection of new and used cars. you can get good warranty on used cars. More

Increadible Mike in the service center is by far your best employee. He goes way beyond what he has to do. He even helped when he was not at work. Mike in the service center is by far your best employee. He goes way beyond what he has to do. He even helped when he was not at work. More

excellent We’ve always been satisfied with the service and techs at Lithia. New guy Tanner was good. Always friendly and remember us from service to service We’ve always been satisfied with the service and techs at Lithia. New guy Tanner was good. Always friendly and remember us from service to service More

Used parts They put used wheels and tires on a new vehicle and when asked why was ignored called back several times no answer and when answer they told me didn't They put used wheels and tires on a new vehicle and when asked why was ignored called back several times no answer and when answer they told me didn't have anything to do with that and didn't advice to whom to go with More

Good Job Who ever changed my oil this time did a good job because I believe they adjusted the idol on my car because it feels like it runs a lot smoother and i Who ever changed my oil this time did a good job because I believe they adjusted the idol on my car because it feels like it runs a lot smoother and is more quiet. If true please thank them for doing a great job! More

New battery I called the service department to make an appointment and they told me that I could not get in that day, I explained that I had to jump start my car I called the service department to make an appointment and they told me that I could not get in that day, I explained that I had to jump start my car so they told me I could bring it right in. When I pulled up Jason walked up to me, asked me if I had an appointment, I said no, I had to jump start my car so I left it running for you guys Incase it won’t start back up. He told me to sit in his office, he didn’t say much when he was typing on his computer and I said, I feel like I just got a new battery from you guys not that long ago. He looked and said it was 2/17. I said, that’s like 2 years, that’s not normal, I’ve had to change my battery several times ever since I have had this car. He told me that it’s because of where we live, the climate goes from extreme hot to extreme cold and that will affect your battery. I thought, that’s funny, my car is in a garage and I’ve lived in Fresno my entire life and I’ve never had to change my battery as much as I have after buying a Nissan. He asked me if I’d be waiting, I said yes, he sent me to the waiting area. An hour and a half later Mike called me and said I needed a new battery, I told him I’ve been waiting in the waiting room, how much longer, he told me 20 minutes. An hour and a half later I see my car, it’s done but still no one has come to get me, I sat there for 20 minutes, then I walk out to where the offices are, I stand there for a couple of minutes and my phone rings, it’s Nissan to tell me my car is ready, for the 3rd time, I’m here at Nissan waiting! For almost 4 hours I waited, Jason was unfriendly, unwelcoming and must think I’m stupid. It doesn’t help that I hate my car, and I have to come in and receive horrible service on top of it. More

good and efficient I have always been treated with respect and have developed a friendship with all the service advisors and Larry the service manager. My appointments h I have always been treated with respect and have developed a friendship with all the service advisors and Larry the service manager. My appointments have been kept at the requested times and even just dropping in without an appointment on 2 occasions has gotten me great service. I have not had to return for any repeat issues and the workmanship is always top of the line. More